Job Description

Job Summary

We are seeking a dynamic and customer-focused Call Centre Agent to join our team. This role involves engaging with clients via phone to provide exceptional support, handle inquiries, and promote our services. The ideal candidate will possess excellent communication skills, be multilingual if possible, and demonstrate a strong ability to manage multiple tasks efficiently. As a vital part of our customer service team, you will contribute to building positive client relationships and ensuring customer satisfaction through professional and courteous interactions. All equipment and training is provided that is necessary to start your journey at Express Solutions.

Responsibilities

Handle inbound and outbound calls to assist customers with inquiries, support requests, and service promotions Provide high-quality customer service by addressing client needs promptly and professionally Maintain accurate records of interactions using data entry skills and CRM systems Promote products or services effectively to meet sales targets Follow call scripts and adhere to company policies while maintaining flexibility for personalized customer engagement
If interested in this position email us urgently at express.solutions.onboarding@gmail.com , a member of our team will assist you further as soon as possible.

Job Types: Full-time, Part-time, Permanent

Pay: 24,420.00-42,876.93 per year

Expected hours: 40 per week

Benefits:

Employee discount Flexitime Work from home
Work Location: Remote