Job Description

Business Development Manager - Call centre

Working Hours:

Monday to Friday, 9:00 AM - 5:00 PM

Reports To:

Group Operations Director

Job Overview:

We are seeking a motivated and strategic

Business Development Manager

to lead our growth efforts in the

call centre

. This role will focus on expanding our client base, nurturing long-term relationships, and promoting our full range of emergency call outs. The ideal candidate will have a strong background in B2B sales, exceptional communication skills, and a passion for delivering tailored service solutions.

Key Responsibilities:

Identify, develop, and convert new business opportunities within Nottingham and surrounding areas Build strong relationships with decision-makers across a range of sectors Deliver professional, consultative sales presentations tailored to client needs Maintain a healthy sales pipeline and use CRM tools to track engagement Work closely with operational teams to ensure smooth onboarding and exceptional service delivery Meet and exceed monthly sales targets and performance KPIs Represent the company at networking events, trade shows, and business forums in the Nottingham region Conduct market analysis to stay ahead of competitors and industry trends

Services You Will Promote:

Call centre 24/7 helpdesk Reactive FM Call outs

Requirements:

Proven track record in B2B sales, preferably in call centres/facilities management or related industries Strong interpersonal, negotiation, and consultative selling skills Proactive, self-driven, and able to manage time effectively Familiarity with CRM systems (e.g., HubSpot, Salesforce) Clean UK driving licence (local travel required)

What We Offer:

10% commission on profits from closed deals Company vehicle or mileage allowance Supportive team culture with autonomy in your role Training, mentoring, and career development opportunities Growing company with long-term advancement prospects
Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Work Location: In person

Reference ID: 1111