Call Centre Representative

Belfast, NIR, GB, United Kingdom

Job Description

Are you ready for a new, exciting challenge? Do you enjoy helping people and thrive in a dynamic environment? We're looking for enthusiastic, driven, and customer-focused individuals to join our team as Call Centre Representatives! If you have excellent communication skills, a passion for customer service, and a desire to grow in a fast-paced role, this is the opportunity you've been waiting for.

We offer a full-time position with immediate start, competitive salary, and a supportive, fun team environment where your contributions truly matter. Take the first step in your new career today!

About Us



We believe in putting our people first. As a leading company in the [industry], we pride ourselves on our innovative approach, customer-focused service, and vibrant team culture. We're passionate about making a positive impact and providing top-notch support to our customers. Join us, and you'll be part of a diverse team that values collaboration, growth, and professional development.

Role Overview



As a Call Centre Representative, you'll be the first point of contact for our customers, handling inquiries, resolving issues, and providing excellent service with every call. You'll be given the tools and training you need to succeed, with opportunities for growth and career progression.

Key Responsibilities:



Responding to customer inquiries via phone, email, and chat Providing clear, accurate, and timely information to customers Identifying customer needs and offering solutions Resolving customer issues and concerns in a professional manner Maintaining detailed records of customer interactions Working collaboratively with your team to meet service targets

What We're Looking For:



Strong communication and interpersonal skills A positive, professional attitude Ability to thrive in a fast-paced environment Previous customer service or call centre experience is an advantage, but not essential A genuine passion for helping others

Why Join Us?



Immediate start

- We're looking for people to join our team right away!

Full-time, permanent role

- Stability and career progression opportunities

Great benefits

- Competitive salary, health benefits, and more

Training & Support

- We provide the resources and support you need to succeed

Team Environment

- Be part of a collaborative, friendly team that values your contribution
Job Types: Full-time, Part-time

Pay: 12.00-14.00 per hour

Benefits:

Company events Company pension Free parking Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3083970
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Belfast, NIR, GB, United Kingdom
  • Education
    Not mentioned