As a Junior Call Centre Representative, you'll be the voice of our clients, speaking directly with customers to promote products, answer enquiries, and gather valuable feedback. This entry-level position is ideal for someone with great communication skills and a desire to build a career in marketing and customer engagement.
Key Responsibilities:
Make and receive calls on behalf of high-profile clients
Deliver key messages, promotions, and product information clearly and confidently
Provide outstanding customer service and resolve basic enquiries
Accurately input and update customer data
Support sales and marketing initiatives through lead generation and follow-ups
Work collaboratively with the marketing team to improve campaign effectiveness
Maintain a professional tone and comply with all relevant regulations
What We're Looking For:
Clear communication and active listening skills
Friendly, confident, and professional phone manner
Strong attention to detail and time management
A positive, team-focused attitude with a willingness to learn
Previous call centre or customer service experience is a bonus but not required
Interest in marketing, sales, or communications
What We Offer:
Full training and ongoing support - no experience needed
Career development and internal promotion opportunities
A fun, inclusive team culture
Incentives, bonuses, and regular recognition
Opportunities to work on exciting campaigns for leading brands
How to Apply:
If you're ready to take the first step in your marketing career and enjoy speaking with people, apply now with your CV and a brief note about why you're interested in the Junior Call Centre Representative role.