Job Description

Important notice

In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.

We're looking for a Campsite Assistant to work at Great Langdale Campsite. This role is all about making sure that people have their best possible experience of an outdoor holiday with the National Trust.


Internally, within the National Trust, you'll be known as an 'Outdoors Holidays Operations Assistant'.


We work a rotating 3 shift pattern, 8 hour shifts, with the earliest start being 7am and latest finish being 9:30pm with 1 hr for lunch (no split shifts. Standard shifts are 7am-4pm, 9:30am - 6:30pm late Friday 12:30pm to 9:30pm. You'll be expected to work weekends and bank holidays.


For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.



What it's like to work here:To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.



What you'll be doing:You'll help to keep the campsite and bunkhouse clean, well-maintained and welcoming for all guests. This includes practical tasks like cleaning and basic maintenance, reporting any repairs needed and generally being a friendly contact for everyone staying here.


You'll be greeting people, helping with their bookings and dealing helpfully with their enquiries or complaints. You'll also help to run the campsite shop when needed. Everything you do day-to-day will make a big difference to someone's holiday, and help to make things run smoothly and to the standard that guests expect from the National Trust.


You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.



Who we're looking forWe'd love to hear from you if you're:


happy to work in all weather conditions, as this is an outdoor role focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills.

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Fixed Term f/t or p/t (until 04/10/26)