Job Description

Job Summary:

As a Centre Manager at Wessex Cancer Support, you will play a pivotal role in ensuring that individuals in the Wessex region receive personalized support to live well with and beyond cancer. You will oversee the operations of our Cancer Support Centres, ensuring that services are delivered effectively and compassionately to those impacted by cancer. This position offers a unique opportunity to make a meaningful difference in the lives of individuals facing cancer challenges.

The working hours 18 hours per week?(Monday to Wednesday, 9.00am to 3.30pm) with a requirement to be flexible to attend local events, meetings etc. The salary?is 12,910.80 per annum for 18 hours based on a FTE salary of 26,897.50.

Main Responsibilities:

Organising, co-ordinating and timetabling the Centre's services, which include counselling and therapy appointments, group sessions like yoga or knit and natter, and drop-in sessions manned by volunteers, ensuring they are appropriately staffed and promoted to clients. Ensure all data required for regular reports is completed regularly, is up to date and accurate, including the weekly report sheet, the Wellbeing Assessment Appointment sheet and all activity data. Line manage a team of volunteers, sessional workers and part-time staff, ensuring that they are well trained, motivated and supported to deliver a consistently high quality service. This includes regular reviews and appraisals where appropriate. Be responsible for Centre administration (using volunteers where appropriate) to ensure all client and volunteer information is safely and efficiently recorded; and to follow all procedures relating to client and volunteer onboarding. Be responsible for ensuring that the Centre is run in accordance with WCS Policies and Procedures. Produce a regular monthly Centre newsletter for circulation to clients, volunteers, staff and other professionals that gives information on what is happening in the Centre in the upcoming month. Provide information as needed to the Fundraising team, to support funding applications and reports. Ensure a warm welcome to any visitor to the Centre, spending some time with individuals and groups as necessary. Network in the local community with other charities, Hospitals, Oncology teams, GPs, Social Prescribers, Cancer Care Co-ordinators and other groups, to promote our work and recruit new clients and volunteers, as well as paid counsellors and therapists. This will include running regular open days, attending community events, speaking to local media and working with colleagues in other teams such as Marketing. Work with the fundraising team to encourage and support fundraising initiatives for Wessex Cancer Support (WCS) by volunteers and connected fundraising groups. Keep appropriate records for received donations and ensure donors?are thanked?according to WCS guidelines and that the Fundraising team is kept informed of any donations.

Essential Skills/Experience:

A confident people-person, who has proven experience of getting the best out of the team directly reporting to you and/or volunteers. Experience in line managing a team. Excellent organisational and administration skills, with the ability to prioritise work and manage multiple priorities. Experience of working in a health and social care or similar setting with the resilience needed for an emotionally demanding environment. Ability to work independently and as part of a team of employees and volunteers. Strong inter-personal skills with confidence to network and promote our services throughout the local area. Good initiative with the ability to explore and implement new ideas. IT skills including Microsoft 365 Experience working in the charity sector and/or working in cancer services would be beneficial.
Join us at Wessex Cancer Support to be part of a compassionate team dedicated to providing free support services for individuals affected by cancer. Your contribution as a Centre Manager will help us fulfil our vision of empowering individuals to live well with and beyond cancer.

Job Types: Part-time, Permanent

Pay: 26,897.50 per year

Benefits:

Casual dress Company pension Employee discount Free parking
Ability to commute/relocate:

Southampton SO45 6BZ: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Please provide a statement outlining your suitability for the role and your reasons for applying
Experience:

Management: 1 year (required)
Work Location: In person