Care Coordinator / Admin Support

Birmingham, ENG, GB, United Kingdom
Bournbrook Varsity Medical Centre
1 Current Job Openings
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Job Description

We are seeking a skilled individual to join our friendly, well established team as a Care Coordinator. Bournbrook Varsity Medical Centre is a training practice with a growing list size of approximately 14,700. We use clinical systems EMIS Web (now known as Optum) and Docman 10. We are situated in a purpose-built, modern surgery in Selly Oak, adjacent to Birmingham University.

The hours of work will be Monday - Friday 10.30am-6.30pm.

The post holder will be expected to:



Support patients through an administrative capacity. Provide support to the administrative team (including a split of Reception and Secretarial duties). Process relevant requests from hospital discharge letters, i.e. support with palliative care, safeguarding and relevant referrals. Help patients to manage needs, answering questions, supporting to make appointments, signposting to supporting agencies, i.e. training, employment and benefits. Ensure that patients have good quality information to help them make informed choices about their care. Ensure excellent communication channels with the patient and wider care system regarding patient progress. Liaise with multi agencies to coordinate pathways of patient care. Ensure close working relationships with other PCN roles such as Social Prescribers, Health Coaches and Dieticians. Support Quality and Outcome Frameworks and Local and National Targets. To include a focus on DES Specifications, in particular supporting cancer and care home initiatives.
Job Types: Full-time, Permanent

Pay: From 12.60 per hour

Expected hours: 37.5 per week

Benefits:

Free flu jabs
Ability to commute/relocate:

Birmingham B29 7DU: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you available to work Monday - Friday 10.30am - 6.30pm?
Education:

GCSE or equivalent (required)
Experience:

NHS administration: 1 year (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4187061
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Birmingham, ENG, GB, United Kingdom
  • Education
    Not mentioned
 
 
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