Job Description

Working Pattern

- Full time role of 37.50 hours. Overtime is expected and may be requested at short notice due for sickness/holiday cover. Cover would be required for Reception purposes in extreme situations.

Salary

- 12.82 per hour

Job Location

- The Tutbury Practice

Closing Date

- 08.08.2025

Exciting Opportunity at The Tutbury Practice!

We're offering an exciting opportunity to join The Tutbury Practice in a key administrative and patient-facing role. As a Care Coordinator / Administrator, you'll play a vital part in supporting our high-quality, patient-centred care by acting as the link between patients, clinicians, and our wider healthcare team.

This is more than just a job, it's your chance to be part of a supportive, professional team committed to making a real difference in our patients' lives.

Why This Role?

This is a chance to step into a role that's central to our operations, working closely with our dedicated Care Coordinators and Administrators. You'll play a key part in ensuring the quality and integrity of patient care by:

- Registrations/deductions

- Cancer care reviews/ Cancer care MTD meetings

- CHS booking appointments

- Coding and summarizing patient records

- Navigating patient care with Accurx Triage

- Supporting patients with additional care needs

What We're Looking For:

We're seeking a team member with a strong understanding of general practice administration. Ideally, you will have experience within general practice. If you're detail-oriented, organized, and ready to make a meaningful impact, this role is for you!

The role will provide support for the triaging clinician by care navigating patients to the correct services and booking patients into appropriate slot types. In addition to this they will be completing administrative tasks as listed above.

Why Apply?

This is a fantastic opportunity to grow within the practice, develop your skills, and take on a role that makes a real difference in our patients' lives.

If you're ready to take on this exciting new challenge, we'd love to hear from you. Apply today and continue to shape the success of The Tutbury Practice!

Main duties of the job

Manage patient

registrations and deductions

Coordinate

cancer care reviews

and

MDT meetings

Book

baby immunisations and check ups

Admin support for the

nursing team

Monitor and code

immunisations

and vaccinations

Maintain the

Carers Register

Handle

GP2GP

transfers and email correspondence

Support colleagues by covering administrative/reception roles in times of need

Culling, coding and summarizing patient records

Administration support for the Accurx Triage clinician

Qualifications and Skills

Essential

NHS / Primary Care (GP Practice) experience

Excellent literacy, numeracy, and IT skills (MS Office)

GCSE Grade A-C (or equivalent) in English and Maths

Strong communicator with good attention to detail

Organised, self-motivated, and discreet with confidential information

Able to remain professional under pressure

Flexible, resilient, and team-oriented

DBS check required

Desired skills

Familiarity with EMIS, DOCMAN, ERS

Understanding of GP administrative systems (referrals, coding, Care Coordination)

Prior experience with patient registrations and care review processes

Personal qualities

Friendly, approachable, and confident

Empathetic and patient-focused

A team player with initiative and sound judgment

Reliable, loyal, and committed to professional excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

About us

The Tutbury Practice is a rural GP surgery located in Tutbury, serving patients from nearby areas such as Rolleston, Hatton, and Stretton. Our practice has a patient population of just over 8,500. Our clinical team includes two GP partners, four salaried GPs, a GP Registrar, a clinical pharmacist, a nurse practitioner, and an experienced nursing team, all supported by a friendly and dedicated admin and reception staff.

We are committed to our core values of reliability, compassion, and patient-centred care. Our team fosters a warm and welcoming atmosphere, and we take pride in creating a positive and supportive work environment.

Job Type: Full-time

Pay: 12.82 per hour

Expected hours: 37.50 per week

Schedule:

Monday to Friday
Work Location: In person

Application deadline: 08/08/2025