Job Description

Working as an

Out of Hours Care Coordinator

, you will be based from our

Gateshead (Felling)

offices although due to the nature of the role then you will be expected to complete home care calls as and when required in the

South Shields, Boldon and Fellgate

areas.



Role is to work every

"OTHER" Saturday

and

Sunday

"

ONLY"

and the shift times are

6am to 2pm

and

2pm to 1030pm

on a rotational basis

(paid at 14.50 per hour)

Optional extra days / hours are available during the week (as a Home Care Worker) which is optional (paid at 13.90 per hour)



A

full UK driving license

and

access to your own vehicle

is

ESSENTIAL

for this role

Overview:

Dale Care is a leading provider of high-quality home care services. We are dedicated to enhancing the lives of our clients by providing compassionate and personalized care. Our team is committed to excellence and making a positive impact in the community.



We are seeking a dedicated and organized Out of Hours (OOH) Care Coordinator to join our team to cover the South Tyneside area. The OOH Care Coordinator will be responsible for managing and coordinating care services to ensure that our clients receive continuous and reliable support.

Key Responsibilities:

Coordinate and manage care services during Respond to emergency calls and provide immediate assistance as needed Schedule and allocate care staff to meet client needs Maintain accurate records of all care activities and communications Liaise with clients, families, and healthcare professionals to ensure seamless care delivery Provide support and guidance to care staff during out-of-hours shifts

Requirements:

Driving license and access to a vehicle is essential Previous experience in a care coordination or similar role required Excellent organizational and communication skills Ability to work independently and make decisions under pressure Compassionate and empathetic approach to client care Proficiency in using care management software and other relevant tools Availability to work weekends

Benefits:

Competitive salary and benefits package Opportunities for professional development and career advancement Supportive and collaborative work environment Making a meaningful difference in the lives of our clients

At Dale Care, we believe in looking at the person, not just their experience. We value your compassion and dedication to making a difference.