Job Description

About us

We aspire to a society where all older people are treated with respect and have the opportunity to live fulfilled lives.

Our care home provides high quality residential and specialist dementia care.

Purpose of the job

You'll provide an efficient and confidential administration service for our Home.

Key Objectives

Human resources

You'll create and maintain staff and resident files. You'll do checks and references. You'll help make sure that the staff training matrix is maintained. You'll record and monitor annual leave, sickness, trackers etc.
Residents

You'll process pre-admission, admission and discharge documents etc. You'll monitor any enquiries for potential new residents.
Finance

You'll prepare contracts and invoices for new residents, plus process fees. You'll process cash and cheques promptly. You'll make sure that our orders from suppliers are received and correct. You'll assist in managing each resident's personal float and our petty cash. You'll prepare banking for residents fees, lunch money, cheque exchanges etc. You'll carry out any other financial tasks needed to support our Home.
General

You'll be the first point of contact for residents and visitors, so you'll offer friendly, welcoming and professional support. You'll support meetings, making sure they run smoothly and that minutes are kept. You'll deal with any queries efficiently. You'll develop and maintain good filing systems. You'll deal with mail, scanning, stationery, photocopying and any other office tasks. You'll assist with producing reports and statistics. You'll answer and follow up on enquiries about our Home. You'll liaise with relatives. You'll keep accurate records and promote a positive environment that encourages resident engagement and well-being.

Skills

Strong administrative skills and experience in using computerised systems for record keeping and reporting. Excellent organisational abilities to manage multiple tasks efficiently. Proficient in data entry with attention to detail for maintaining accurate records. Effective phone etiquette for professional communication with families, staff, and external stakeholders. Ability to work collaboratively within a team while demonstrating leadership qualities. Familiarity with clerical duties including typing correspondence and managing documentation. This role is ideal for individuals who are passionate about providing exceptional care in a care home setting while possessing the necessary administrative expertise to lead effectively.
Job Type: Part-time

Pay: 13.50 per hour

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday
Education:

GCSE or equivalent (required)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person