Job Description

: Care Home Manager - Delamere Lodge Care Home

Job Title:

Care Home Manager

Location:

Delamere Lodge Nursing Home

Care Type:

Nursing and Residential

Number of Residents:

41

Reports to:

Regional Manager

Salary:

45-50K

Overview:

Delamere Lodge Nursing Home is a well-established care home, providing high-quality nursing and residential care for up to 41 residents. We are seeking a dedicated and experienced Care Home Manager to lead and manage the day-to-day operations of the home. The Care Home Manager will ensure that all residents receive person-centred care, that high standards of care are consistently maintained, and that the home complies with CQC regulations.

Key Responsibilities:

Leadership and Management:

Lead and manage the team at Delamere Lodge, fostering a positive and inclusive working environment. Oversee the provision of high-quality care to all residents, ensuring that care is delivered in line with individual care plans. Ensure that staffing levels are adequate and that the home is staffed by trained, motivated, and caring individuals. Provide effective leadership to all staff, ensuring that training and development opportunities are offered and that appraisals and performance management are regularly conducted. Develop and maintain positive relationships with residents, their families, staff, and external healthcare professionals.

Care Standards:

Ensure that the home operates in full compliance with CQC standards and all relevant legislative frameworks. Conduct regular audits and ensure that care plans are accurately maintained and implemented. Monitor the well-being of residents, ensuring that care is person-centred and tailored to individual needs. Implement and monitor quality assurance measures to ensure continuous improvement in care delivery. Oversee and manage the delivery of nursing care in the home, ensuring that clinical governance standards are maintained.

Health and Safety:

Ensure that the home is a safe environment for residents, staff, and visitors by adhering to health and safety regulations. Oversee the management of infection prevention and control measures. Conduct regular fire drills and ensure that fire safety procedures are followed. Ensure all accidents and incidents are recorded, reported, and investigated in line with organisational and regulatory requirements.

Regulatory Compliance:

Ensure that Delamere Lodge meets and exceeds the requirements of external regulators, including the Care Quality Commission (CQC). Ensure the home is prepared for CQC inspections and respond to any findings, ensuring the implementation of improvement plans where necessary. Ensure compliance with relevant legislation, including health and safety, safeguarding, and data protection.

Financial Management:

Manage the budget for the home, ensuring that resources are used effectively and that financial targets are met. Monitor and control costs, including staffing and supplies, ensuring that the home remains financially viable. Ensure occupancy levels are maximised by working closely with local authorities, commissioning teams, and families. Review and manage contracts with service providers, ensuring value for money and continuity of service.

Resident Well-being and Family Engagement:

Ensure that residents have access to a full range of activities that promote their physical, emotional, and social well-being. Build and maintain positive relationships with residents' families and ensure that communication is transparent and open at all times. Handle complaints and concerns raised by residents or their families in a professional, empathetic, and timely manner. Organise regular resident and family meetings to provide updates on the running of the home and address any concerns.

Community Engagement:

Foster a positive reputation for Delamere Lodge within the local community by building relationships with health professionals, local authorities, and community organisations. Promote the home through engagement in local events and activities to maintain high occupancy levels.

Person Specification:

Qualifications:

Registered Nurse (desirable but not essential). NVQ Level 5 in Health and Social Care or equivalent qualification (essential). Managerial qualification in care (desirable).

Experience:

Minimum of 2-3 years of management experience in a nursing or residential care home setting. Strong leadership and people management experience, with a track record of managing multidisciplinary teams. Experience in managing budgets and ensuring financial sustainability. Knowledge and experience of working with CQC regulations and other relevant legislative frameworks.

Skills and Competencies:

Excellent communication skills, both verbal and written. Strong organisational and time management skills, with the ability to prioritise tasks effectively. Compassionate and empathetic, with a strong commitment to delivering person-centred care. Ability to build strong relationships with residents, families, staff, and external stakeholders. Strong problem-solving and decision-making skills, with the ability to handle complex situations. Proficiency in IT systems, including care management software and Microsoft Office.

Key Performance Indicators (KPIs):

Resident satisfaction levels. Staff retention and satisfaction. Compliance with CQC standards and other regulatory bodies. Financial performance, including occupancy levels and budget control. Incident management and reduction of risks within the home.

Benefits:

Competitive salary and performance-related bonuses. Ongoing professional development and training opportunities. Pension scheme. Generous holiday entitlement. Supportive and inclusive working environment Yearly NMC fee paid for Nurse Managers Training and development provided
Job Type: Full-time

Pay: 45,000.00-50,000.00 per year

Benefits:

Company events Company pension
Ability to commute/relocate:

Middlesbrough TS3 7EB: reliably commute or plan to relocate before starting work (required)
Work Location: In person