Care Navigator
Job Description
The following are the core responsibilities of the receptionist. There may be a requirement to carry out other tasks and this will be dependent upon factors such as workload and staffing levels: Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies Input data into the patients healthcare records as necessary Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team Manage all queries as necessary in an efficient manner Carry out system searches as requested Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Partake in audit as directed by the audit lead Support administrative staff, providing cover during staff absences Scanning of patient related documentation and attaching scanned documents to patients healthcare records Complete opening and closing procedures As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
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Job Detail
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Job IdJD4312389
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationFarnham, ENG, GB, United Kingdom
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EducationNot mentioned