Job Description

About us

We are a friendly GP practice based on the outskirts of Leeds city centre. With approx. 14,500 patients we are a busy surgery, but we aim to keep a kind, patient-centred approach in how we provide care for our patients.

We are looking for a compassionate, caring and self-motivated individual with excellent communication skills, both face to face and on the phone. You will have an important role in being the first point of contact for patients, and helping the surgery to run efficiently.

Having good all-round administration skills and being computer literate are essential.

Experience with dealing with people is essential, preferably in a healthcare or social care background.

An appreciation of the importance of confidentiality and patient dignity is paramount as you will be dealing with personal and sensitive information.

Full induction and training will be given.

Surgery opening hours: Mon-Fri: 8.00am-6.30pm. Your set working hours would be within these opening hours.

Monday- 8am-4pm

Wednesday- 12:30pm-6:30pm

Friday- 12:30pm-6:30pm

Duties will include:

front of house reception answering the telephone line booking/cancelling appointments processing prescription requests helping patients with queries and concerns managing requests from other colleagues dealing with emails and online patient queries registering patients and updating records using Systmone clinical system
Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 20 per week

Benefits:

Company pension Employee discount Free flu jabs Free parking On-site parking Sick pay
Work Location: In person