Job Description

ABOUT THE ROLE

We are looking for a highly motivated individual to provide essential non-clinical support to the PICS medical team at Lings Bar Rehabilitation Wards (Castle, Forest and John Proctor). You will play a key role in coordinating care between PICS, NHFT and other providers, supporting safe and effective care for residents during their stay and ensuring smooth transitions back to their usual care providers. Working as part of a small team of GPs and ANPs, you will contribute to delivering high-quality, patient focused care.

KEY RESPONSIBILITIES

Streamline clinical efficiency:

enhance patient flow, reduce clinician time on non-clinical tasks, and support shorter stays in rehab wards through efficient correspondence management and prioritisation of tasks

Collaborative, patient-focused care:

Build strong links with GP practices, service colleagues, and communities to deliver integrated care, including arranging follow-ups, coding, and referrals while demonstrating flexibility and compassion

Comprehensive administrative support:

Assist GPs with clinical coding, arranging tests, handling forms, and liaising with external agencies to ensure seamless patient care and continuity

KEY REQUIREMENTS

GCSE English and Maths Grade C and above or equivalent Ability to follow policy and procedure Able to work as part of a multi-disciplinary team

KEY RESPONSIBILITIES

Improving patient flow within working hours hours, increasing the time efficiency of clinician time, Support reduced length of stays within dedicated rehab wards Reduce time spent by clinicians on managing correspondence and non-clinical activities related to the patient care on the 3 wards. You will be expected to develop links with local GP practices, colleagues within the service and local communities to ensure delivery of integrated, patient focused care, demonstrating flexibility in the role and a caring attitude towards patients. Sorting clinical tasks and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc. Inputting and arranging clinical follow up and ensuring QOF coding is up to date for the patients before being discharged to their normal care provider. Extracting all information from clinical letters that needs coding and adding to notes Arranging appointments, referrals, tests and follow up appointments of patients Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign. Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s) As this is a new initiative and there is potential for change. The full responsibilities will be confirmed in due course

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this , the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Professional Development

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Attend all relevant mandatory training Inform the manager of any concerns regarding GPA role and any professional development needed Be aware of own professional boundaries and what to do when you have reached them

Quality

The post-holder will strive to maintain quality within the Practices, and will: Alert other team members to issues of quality and risk Work to practice protocols Apply infection control measures within local and national guidelines Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Be familiar in all mediums of communications such as email, tasks, telephone etc Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Communicate effectively to outside agencies

JOB LOCATION:

Lings Bar Hospital

Beckside

Gamston

Nottingham

NG2 6PR

SALARY:

17,686.67 - 19,409.33 per annum (26,530 - 29,114 pro rata)

Job Type: Part-time

Pay: 26,530.00-29,114.00 per year

Expected hours: 25 per week

Work Location: In person

Application deadline: 25/05/2025