Job Description

Care Navigator (Reception Staff) - Join Our Friendly GP Practice!

Are you a

professional, enthusiastic, and friendly

individual looking to make a real difference in patient care? We are looking for a

Care Navigator (Receptionist)

to join our

busy and welcoming GP Practice in Harrow

!

As the

first point of contact

for our patients, you will play a vital role in ensuring a smooth and efficient service, helping people access the care they need. If you thrive in a

fast-paced environment

, have

great communication and IT skills

, and love working as part of a

supportive team

, we'd love to hear from you!

? What We Offer:

?

13.50 per hour

- Competitive pay for your hard work
?

Full-time permanent role

- 37.5 hours per week
?

Work-life balance

- Surgery hours: Monday to Friday, 7:30 am - 6:30 pm (

No weekends or late evenings!

)
?

A friendly and supportive team

in a well-established practice
?

Opportunities to learn and grow

within the NHS and primary care sector

Your Responsibilities Will Include:

Greeting and assisting patients both in person and over the phone Booking appointments for doctors, nurses, and clinics Handling administrative tasks, including patient records and prescriptions Managing incoming enquiries and signposting patients to the right services Operating the computerised telephone and appointment system Supporting clinical staff with day-to-day administrative tasks Ensuring the reception area is welcoming and well-organised

Essential Skills & Experience:

?

Experience working in primary care or the NHS

?

Strong phone handling skills

with excellent customer service skills
?

Good IT skills

and ability to use electronic systems
? Ability to multitask and work efficiently under pressure
? A team player with

great attention to detail

Desirable Skills:

? Experience using

EMIS Web

? Experience using

PATCHS

? Previous experience in a similar reception/administrative role within healthcare

If you are

passionate about patient care

and looking for a

rewarding role in a dynamic healthcare environment

, we'd love to hear from you!

Apply today and become a valued part of our team!

Job Types: Full-time, Permanent

Pay: 13.50 per hour

Benefits:

Company pension Free flu jabs On-site parking
Work Location: In person

Application deadline: 01/09/2025