Job Description

Job Title:

Care Needs Assessor - Elderly and complex Domiciliary Care (Birdie Experience Essential)

Location:

Bournemouth and surrounding area

Job Type:

Full-Time / Part-Time / Contract

Salary:

Up to 30 k per year full time

Reports To:

Registered Manager

About Us

At Bespoke Care, we are proud to deliver compassionate, reliable home care services that help adults maintain their independence and dignity. We are a strengths based organization that uses

Birdie

, a leading digital care management platform, to ensure the highest quality of care and transparency.

Role Overview

We are seeking an experienced

Care Needs Assessor

with strong knowledge of

Birdie

to support our clients in the community. This role is key in assessing care requirements, developing bespoke care plans, and ensuring excellent care outcomes through accurate and up-to-date digital records.

Key Responsibilities

Conduct comprehensive care needs assessments for elderly clients, in person or remotely. Create and update digital care plans and risk assessments using

Birdie

. Liaise with families, GPs, and social workers to build holistic, person-centered care packages. Review care plans regularly to ensure they reflect changes in client health, mobility, or environment. Respond to urgent assessment requests and changes in care needs promptly. Support care teams by ensuring assessments are clear, accessible, and actionable in the Birdie app. Assist in CQC inspections, audits, and safeguarding reviews with well-documented evidence. Champion digital best practices in assessment and care planning.

Requirements

Minimum 2 years' experience in care needs assessment, ideally in elderly or domiciliary care.

Essential:

Daily working experience with

Birdie

software for assessment and care planning. Sound knowledge of Elderly and complex care issues: frailty, dementia, mobility challenges, and medication support and Learning Disabilities. Excellent interpersonal and communication skills. Organized, tech-savvy, and committed to continuous improvement. Full UK driving license and access to a vehicle.

Desirable

Experience working with CQC-registered services. Additional training in dementia care or end-of-life care. Previous experience mentoring or training others in using Birdie or other digital care tools. NVQ Level 3 or 4 in Health & Social Care (or equivalent)

Offer

Competitive salary and travel allowance. Flexible work arrangements (home visits and remote assessments). Ongoing training. A supportive team focused on modern, compassionate care delivery.

Apply Today

. Let us know how your experience using Birdie has improved care outcomes for your clients.

Job Types: Full-time, Part-time, Freelance, Fixed term contract

Pay: 21,978.00-30,000.00 per year

Expected hours: 24 - 36 per week

Benefits:

Additional leave Company car Flexitime On-site parking Referral programme
Ability to commute/relocate:

Bournemouth BH1: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Do you have experience using birdie care system
Experience:

Home care: 2 years (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person