Job Description

Are you highly organised, a great communicator, and passionate about supporting adult social care services?


We are looking for a Care Sector Brokerage Support Officer to join our dynamic Care Sector Development Team on a temporary basis to cover a secondment.


About the Role As a Brokerage Support Officer, you will play a key role in arranging regulated care services following assessments by case management teams. You'll liaise with providers, social work teams, and internal partners to ensure services are delivered efficiently and recorded accurately. You'll also support contract management and contribute to the development of systems and processes that improve service delivery.


Main Responsibilities

Provide brokerage of regulated services in line with agreed processes. Support social work teams by ensuring service requests are complete and accurate. Negotiate service details with providers and internal teams. Maintain accurate records using electronic systems. Support contract management and procurement processes. Contribute to team meetings, service development, and continuous improvement.

Who We're Looking For We're seeking someone who:

Has excellent communication and negotiation skills. Is confident using IT systems, especially Excel and databases. Can manage a caseload and prioritise effectively. Understands adult social care and related services. Works well independently and as part of a team. Holds an NVQ Level 2 in Business Administration or equivalent experience.

Experience in brokerage or adult social care is desirable but not essential.


Please see attached job description and employee specification which you should refer to when completing your application to demonstrate you meet the essential criteria for the role.


Interested? For an informal discussion about the role, please contact: 01724 297036 alternatively you can email, Karen Mummery - karen.mummery@northlincs.gov.uk or Mark Hamlett - mark.hamlett@northlincs.gov.uk


Closing date 29th August Interviews to be held 4th September


We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values - equality of opportunity, excellence, integrity and self-responsibility - in all that we do.