Job Description

We're looking for a confident and motivated

Care Supervisor

to join our award-winning team at

Melody Care

. This hybrid role bridges the gap between our office and field-based teams, playing a key role in ensuring high standards of care and communication. If you're passionate about quality, relationships, and supporting others to grow, this could be the perfect opportunity.

About The Role

Key Responsibilities

Build and maintain excellent relationships with clients, carers, and colleagues Mentor and support new and existing carers in the community Conduct supervisions, 1:1 meetings, and performance reviews Assist with recruitment, training, and induction of new staff Carry out client assessments, risk assessments, and care planning Attend initial visits to introduce carers to new clients Provide in-field support and training to ensure carer competency Audit client and carer files bi-monthly for compliance Respond to safeguarding concerns and escalate appropriately Resolve complaints with the support of the Registered Manager Collaborate with Care Coordinator on rota management and updates Participate in the out-of-hours on-call rota Maintain accurate records and report key findings to the manager

What We're Looking For

Strong communication and organisational skills Experience in a senior care role or supervisory position A passion for mentoring and developing others Ability to work independently and as part of a team NVQ/QCF Level 3 in Health & Social Care (or working towards Level 4/5) Full UK driving licence and access to your own vehicle

Why Join Melody Care?

Supportive, values-led working environment Excellent career development and training opportunities Competitive pay and 45p/mile petrol allowance 28 days paid holiday (pro rata) Free smartphone and uniform Birthday day off or paid in lieu Pension scheme and staff recognition awards

Apply Now

Be part of a team that values quality, compassion, and your professional growth. Join

Melody Care

and help shape the future of home care.

Required Criteria

Skills Needed

About The Company

Melody Care is a leading provider of high-quality home care services, committed to delivering personalized and compassionate care that enhances the quality of life for clients. Founded with a passion for helping others, the company has grown to serve communities with a focus on professionalism and kindness. Melody Care's dedicated team of caregivers is supported through continuous training and development, ensuring they provide the best care possible while growing in their careers. The company prides itself on fostering a culture of respect, support, and excellence.

Company Culture

At Melody Care, our culture is built on compassion, respect, and teamwork. We believe in creating a positive and supportive environment where every team member feels valued and empowered to make a difference. We're committed to continuous learning and professional growth, ensuring that our staff have the tools and opportunities to excel in their roles. Our focus on collaboration and communication fosters a strong sense of community, allowing us to deliver the highest standard of care to our clients while supporting each other.

Company Benefits

At Melody Care, we're proud to offer a comprehensive benefits package to our team members. Join us and enjoy competitive pay, ongoing professional development, and training opportunities that help you grow in your career. We also provide flexibility to support your work-life balance, ensuring you can thrive both at work and in your personal life. As part of our team, you'll experience a supportive and inclusive environment where your contributions are valued, and your well-being is a priority.


Vacation, Paid time off, Retirement plan and/or pension, Referral bonus, Competitive salary, Long service recognition, Blue Light Card, Employee of the Month, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Staff celebration events

Salary

24,000.00 per year