Job Description

As a Care Supervisor you are responsible to work alongside your Area Manager and the team to ensure the safe and effective provision of care to all of our service users. You will be the direct point of contact for your colleagues regarding the service users that are in your area. As a Care Supervisor you will report directly to your Area Manager.

WHO WE'RE LOOKING FOR:

Compassion:

A genuine passion for making a positive impact on the lives of others.

Dedication:

Commitment to providing vital support and care to those who need it most.

Team Spirit:

A desire to be part of a dynamic team that values collaboration and excellence.

BENEFITS:

Sign On Bonus:

Receive a 200 bonus after 3 months.

Employee Recognition:

Be celebrated with awards - Employee of the Month, Employee of the Quarter and Employee of the Year

Refer a Friend:

Earn 200 for successful referrals

Free Perks:

Free comprehensive training and support, Cycle to Work Scheme, Wellbeing package, Bluelight Card, career progression opportunities and local business benefits.

QUALIFICATIONS & SKILLS:

Qualifications & Experience:

Minimum 1 years care experience

Flexibility:

Must be fully flexible

Driving License:

Full, valid UK driving licence and appropriate insurance for your vehicle business purposes

Communication Skills:

Good standard of English - both spoken and written

Desirable:

NVQ Level 2/3 desirable Must be willing to work towards level 3 Currently NISCC registered

ROLES & RESPONSIBILITIES

COMMUNITY:

Will be responsible for completing shadowing with new staff and completing relevant paperwork. Monitor and complete 6 and 12 weekly reports regarding performance of new staff members and ensure paperwork is uploaded and accurate. Be accountable for the quality and maintenance of Client Care folders on a monthly basis. Returning Daily record sheets to office. Ensuring that all personal details are up-to-date and folders are off a high standard. Work alongside the Area Manager to complete client monitoring visits and client reviews. Work alongside the Area Manager to complete regular spot checks with frontline staff. Ensure new client's folders are placed in clients home within 24 hours at POC starting. Ensure weekly delivery of PPE to all ground staff. Participate in emergency cover when required. To provide direction, guidance and support to care staff Support in the audits of all processes to ensure high quality care Ensure that accurate and concise records are maintained at all times including client assessments and staff compliance for example mandatory training records Provide leadership and motivation which is conducive to good staff relations and effective work performance. Manage, develop and support staff, individually and as a team, including induction, probation, supervisory support and training, including supervisory staff Report immediately to the Area Manager any incidents of poor practice or any matters that are prejudicial to the welfare of the service user. To provide emergency adhoc cover, ensuring all care hours are delivered, review why emergency cover had to be delivered and explore proactive plans To cover on-call in absence of manager To support at the weekend in emergency situations Engage in business contingency as required by the business, review reasons and work with the manager to provide proactive plan

OFFICE:

To participate in the on-call phone on alternative weekends.


To participate on updating the QP platform with any changes to rostering when it's your working weekend.


Completion of weekend handover required.


To work with your Area Manager on rostering if staff shortages/sickness


To report/complete any paperwork for any issues/concerns from staff/clients


directly to your Area Manager.


Communicate/report to Care Managers/Social Workers when required.


To participate in further training to develop your skills within your role.

ABOUT US

At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.



Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.

Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced AccessNI Check


https://connected-health.co.uk/wp-content/uploads/2024/05/Recruitment-of-Ex-offenders-policy.pdf



#CARESUPERVISOR