Job Description

The Vacancy
McCarthy Stone are recruiting a professional Care Supervisor to join our team at our prestigious Elles House development in Wallington, Surrey.
Built in 2014, Elles House is a Retirement Living Plus development that consists of 58 apartments with the over 70's in mind, with excellent on-site facilities and set within beautiful grounds. This is not traditional care, this is better!
Hourly rate: 315.98 per hour day rate and 313.03 sleeping night rate per hour plus additional pay (see below)
Hours: 33.5 per week (includes day and sleeping night shifts)
Our day shifts vary between 07:45 and 16:30 or between 16:15 to 09:30.
Our night shifts are from 20:30 to 09:00am
Our Care Supervisors sleep between 23:00pm and 07:00am providing emergency support only to our homeowners throughout that period.
McCarthy Stone have a wealth of support and benefits for their staff. These include:

• Receive an extra 31 for every hour worked from midnight Friday to midnight Sunday

• Life assurance

• Company pension

• Opportunities to stay in our guest suites across all our developments UK wide

• Discounts on apartment purchases for employees and immediate family

• Management and leadership training and support with professional qualifications

• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role:
We are seeking a professional Care Supervisor to exemplify the high-quality customer standards that we are renowned for. This is a brilliant opportunity to support the management and smooth running of this thriving community of active and independent older people, so they get to live their best lives - in elegant private apartments in a beautiful setting - with the peace of mind of always having someone on hand to help if needed.
About you:

• You will be a warm, friendly, organised, and self-motivated individual with experience of working in a care or support environment and excellent care skills.

• You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 3 qualification, although consideration will be given to a candidate with an alternative qualifications and relevant experience.

• Keen to take on the responsibility of managing the security of the development, looking after the safety and wellbeing of the homeowners, and overseeing the Care and Support teams.

• Able to co-ordinate and facilitate activities that help strengthen the community spirit within the development.

• Driven to continue to grow their skills and will want to lead by example and think on their feet.

• Able to make a difference to the wellbeing and happiness of older people.

Why join?
McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.
Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.
McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.
We do not offer sponsorship; we will only be considering UK based applications.
About Us
As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.
We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.
We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!
Our Customers
The Benefits
24 days annual leave
Pension
plan
Life
assurance
Employee assistance helpline
Health
screening
Eyecare voucher scheme
Long service award
Testimonials
I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team.
Linda Diamond - House Manager
Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks xe2x80xa6 it's all about our great people and how welcome they make you feel xe2x80xa6 even if it was through a screen!
Andrea Waldron - Senior HR Business Partner
From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments.
Emily Bishop - Principal Planning Associate
Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding.
Caroline Craig-cordel - Sales Consultant
I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time.
Stan Smolyar - Head of Brand