Job Description

We are looking for a proactive and hardworking individual to provide administrative and casework support to the Professionals Regulation teams.

The role

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This is an exciting opportunity for the right candidate to support our teams in investigating allegations concerning pharmacy professionals' fitness to practice. The right candidate will be an effective and valuable member of the Professionals Regulation (FtP) Administration team by providing

administrative and casework support

across the Professionals Regulation teams.



The postholder will also be

responsible for the administration of a caseload

of matters which require monitoring and provide reports to the Fitness to Practise Committee as required. The postholder will also help make sure that allegations concerning pharmacy professionals' fitness to practice are investigated and progressed to closure in line with the GPhC's objectives and targets for quality, timeliness and cost.


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The successful applicant will:

Have

strong administrative skills

and experience of working to strict deadlines. Have a strong commitment to delivering

good customer service

and will be able to

build close working relationships

with internal and external stakeholders. Possess first class written and verbal communication skills, with an ability to adapt messages for different audiences; influence and deal tactfully with a wide range of people and maintain confidentiality as appropriate. Be able to prioritise workloads and demonstrate

strong attention to detail

whilst appreciating the necessity to handle sensitive and confidential data responsibly.

Own a varied workload

, ranging from monitoring registrant undertakings and suspensions, updating electronic systems, assembling bundles of evidence etc. Have

an unwavering commitment to equality, diversity and inclusion.

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Benefits when joining our team

In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment,

good work-life balance and workload plus an excellent benefits package

that includes:

30 days holiday

(plus bank holidays) with the option to buy an additional 5 days.

A choice between two pension providers:

NHS pension scheme or Standard Life.

Flexible working arrangements.

Career breaks and sabbaticals.

Life assurance, season ticket loan, bike loan

and many more.
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About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.

Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.



"Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team."



We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.



Follow this link to see our privacy policy and understand how we collect, use and share your personal data during our recruitment process.


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Applying for this role

Please

make sure you complete your supporting statement section

, explaining how you meet each of the criteria for the role, and where you found out about this vacancy. Applications without a supporting statement will not be considered. Please

consult the knowledge and skills section of the job description document below

to help you

prepare your application.

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We welcome applications from all sections of the community

We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator. Whilst we are proud to be members of the

Disability Confident Scheme

, you

don't

have to have a disability for us to discuss

reasonable adjustments.

Please let us know if you need any support during the application or interview process and we will happily discuss this with you. As part of your application for this role, please complete our

equal opportunities and diversity monitoring section.

This is optional

and you don't have to complete it; however it provides us with useful information for monitoring and reporting purposes and is

strictly confidential.

The information you provide on this form will not form part of any selection process and will not be shared with the selection panel. If you have any queries please do write to us at careers@pharmacyregulation.org or if you would like to speak to a member of the Talent Acquisition team please do call us on 0203 713 7880.



Published on
20 May, 2025
Last updated on 20 May, 2025

Salary details
28,905 - 31,980 per annum, depending on skills and experience, plus benefits
Appointment type
Nine-month fixed-term contract
Closing date
03/06/2025
Interview dates
W/C 16 June 2025
Location
Canary Wharf, London (Hybrid working approach: )
Hours
35 hours per week, from 9.00 to 5.00, Monday to Friday