Job Description

Do you enjoy talking to people and thrive off working in a fast-paced environment..? Are you quick on your feet (literally and metaphorically) and have a polite and friendly attitude..? If yes, we'd like to meet you!

We are looking for dynamic individuals to work as one of our Casual Food & Beverage Assistants that puts great customer service at the heart of everything that they do. Our guests stay 7 days a week so we do need someone who is available to work a variety of shifts to suit the needs of the business.

As a Casual Food & Beverage Assistant, your main duties will be:

Forming part of our busy restaurant & bar team, greeting all guests, supporting the supervision of all stock levels, taking orders as required, supporting Meetings & Events as required

Being able to confidently communicate all our food and beverage offerings available to customers, anticipating guest needs as far as possible

Accurately dealing with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.

Providing a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.

The ideal candidate will have:

Previous experience in a food and beverage service position

Attentive, professional customer service skills delivered with a smile

The ability to work well under pressure and as part of a big team

Knowledge of processing payments (experience of Micros would be advantageous)

About the Hotel

The Copthorne Hotel Plymouth, is located in the heart of the bustling city centre and provides glorious views over Britain's "Ocean City". The hotel offers 135 guest rooms, ranging from Standard, Club and Deluxe.

50 Degrees North Brasserie & Bar offers an informal atmosphere and a menu that focuses on sourcing the very best in local produce. Both are open daily and offer light snacks, afternoon tea and cold beverages.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng's Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

Life Assurance

Cash Health Plan cover option available

Career development pathways and regular salary reviews

Employee Discounted Accommodation and F&B discounts worldwide!

Apprenticeship/Placement/Training opportunities

Meals Provided on Duty

Cycle to work scheme

Social Events, Wellbeing and Team Activities

Uniform (Laundry / Dry Cleaning for Uniform)

Length of Service related holiday scheme

Recommend a Friend Scheme

... and many more!

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

If this sounds like the perfect opportunity for you then please, apply now!

Pay: 12.21 per hour

Benefits:

Cycle to work scheme Discounted or free food Employee discount Referral programme Store discount
Experience:

food or beverage service: 1 year (preferred)
Work Location: In person

Reference ID: CFBA0825INDPLY
Expected start date: 01/09/2025