Job Description

An exciting opportunity has arisen for a Receptionist to join our charity in Bishop Auckland. The successful candidate will be someone who is hardworking, enthusiastic and reliable. You must be presentable, a good communicator, willing to learn and able to use your own initiative.

The Receptionist will meet and greet all visitors to the office and support all staff with front of house duties ensuring an exceptional standard of customer service. The role will involve general office administration paying particular attention to detail and displaying professionalism at all times.

Key Responsibilities

Greeting guests on arrival, advising the host and ensuring needs are met in terms of catering and car parking etc.

Managing reception and general enquiries email inbox

Managing incoming telephone lines and redirecting calls

General office administration tasks as directed by management

Opening and distributing post and managing deliveries

Data entry - both company CRM and Excel/Word

Ordering stationary and general office supplies

Photocopying, scanning and filing

Managing a meeting rooms calendar

Booking of Taxis

Person Specification

Essential Criteria

Previous reception experience

Strong administrative skills

Excellent communication skills with the ability to confidently deal with clients both face to face and on the telephone

Impeccable attention to detail

Ability to multi-task and prioritise work effectively

IT literate; comfortable maintaining spread sheets and experienced in the use of Microsoft Office; including Excel, Word and Outlook and Teams preferably with a qualification in these platforms

Smart and well presented at all times

Desirable Criteria

The ability to work independently, be a self-motivator and possess excellent judgement

A business admin qualification

The Auckland Project focus

The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway. Our visitor destination and community development programme broadly fits into three areas:

1. The

social environment

: we help individuals and communities by creating a sense of curiosity, hope and faith in themselves and the world around them. We provide opportunities for skills development and partnerships, building a year-round tourist market and supporting small creative industries to thrive

2. The

natural environment

: we protect, sustain and enhance the world around us

3. The

built environment:

we restore and enhance the beauty and historic significance of the buildings, structures and assets in our care.

By working with us, you are helping to ensure the town's future is as magnificent and vibrant as its past.????

How to Apply

Apply for this role by downloading and completing an application form from and emailing this to

Closing date: Wednesday 8

th

October 2025

Job Types: Part-time, Permanent, Zero hours contract

Pay: Up to 12.21 per hour

Expected hours: 1 - 30 per week

Benefits:

Employee discount On-site parking
Work Location: In person