Job Description

We're looking for a friendly and reliable Catering Assistant to join our dedicated team; you will work at either of our hospice sites in Stoke-on-Trent (children's hospice site and adult hospice site) on a 6-month fixed term basis.


You'll support the catering operation by delivering nutritious, high-quality food and refreshments to children, young people, families, visitors, and staff. Working closely with the wider hospice team, you'll help maintain a welcoming and safe environment for everyone who uses our services.



Your key responsibilities will include:

Preparing and serving food and refreshments for patients, staff and visitors Maintaining hygiene standards and cleaning equipment, utensils, and catering areas Following food safety, infection control and health & safety procedures Providing excellent customer service to all service users Supporting internal events, including orders and deliveries Working flexibly across areas covered by the Catering Team, including weekend rotas

About You

You'll have a helpful attitude and enjoy working in a fast-paced environment where your work really makes a difference.


We're looking for someone who is:

Experienced in a catering environment (essential) Confident using kitchen and catering equipment Holding at least a Level 2 food hygiene qualification A great team player, positive and flexible Able to work to time schedules and under pressure Willing to work a 7-day rota and cover shifts when needed Good at verbal communication and maintaining professional standards Comfortable with basic IT tasks (training available)

Why Join Dougie Mac?

At Dougie Mac, we care deeply about the people who make our work possible. Whatever your role, you'll be part of a supportive, values-led organisation where everyone is encouraged to grow, contribute, and make a real difference.


As a Dougie Mac employee, you'll benefit from:

?? 35 days of annual leave, rising with length of service ?? Options to buy and sell annual leave ?? Hospice-paid Healthcare Cash Plan ?? Competitive Pension Scheme ? DBS paid for by the hospice ?? Learning & Development opportunities ?? Free on-site parking


? Join us and be part of a local charity that puts people at the heart of everything we do. ?

Salary:

19,100 pro rata (23,875 FTE)

Hours: 30 hours, 4 days a week including 1 weekend in 3

Shifts are between 7am until 7pm, working 7.5 hours per day

Eg shift from 7am - 3pm or 11am - 7pm (30 minutes break)

Applications close: Sunday 16th November 2025

Interviews: from w.c 24th November 2025

??

How to Apply

Please complete the application form in full, paying particular attention to your

personal statement

. This should clearly demonstrate how you meet the criteria in the

job description and person specification

. See the Recruitment Process Document for more information.



?? For more information, please contact:

Neil Jackson - Catering Manager

?? neiljackson@dmhospice.org.uk ?? 01782 344300

Applicants must have the right to work in the UK. Sponsorship is not provided.

We reserve the right to close this vacancy and interview early, in the event of a large number of applications.

& Person Specification below - Please note, our shortlisting process is based on these documents. In accordance with our safer recruitment policy CV's alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.


At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.


To find out more information

click here

.

Douglas Macmillan Hospice

Barlaston Road

Stoke-on-Trent

ST3 3NZ

Email:

recruitment@dmhospice.org.uk

Tel:

01782 344300