Job Description

Salary

Grade 4
24,895 + 20% shift allowance, per annum

Contractual hours

39

Basis

Full time

Package

Generous annual leave allowance and an attractive pension scheme.

Date posted

01/08/2025

Job reference

REQ02311

We have an exciting opportunity for a CCTV Control Room Opererator to join us!

This is a full-time, permanent role, and a salary of 24,895 + 20% shift allowance, per annum.

About us:

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council - a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.

This is an excellent opportunity for an enthusiastic

CCTV Control Room Operator

to join our team.

The Role

Working within defined procedures to deliver efficient 24/7 Control Room services, which include monitoring and operating the CCTV systems, radio systems and help points


Providing support for the out of hours service, emergency planning response, site security and associated administrative requirements.


Ensuring compliance with statutory duties, legislation and best practice guidelines.


Working with external and internal stakeholders to gather intelligence and provide information and evidence from these systems in accordance with the Council's 'Code of Practice' and Procedures Manual.


Maintain the Emergency Operations Centre and respond to any emergency in accordance with procedures.


Dealing with Officers from all Directorates, in person, by telephone and by radio. Contact with members of the public by telephone and police officers personally, by radio and by telephone. Contact both personally and by telephone with Members of the Council, also with officers and members from other local authorities, participants in Community Radio schemes and visitors to the Control Room from various organisations


This position involves working 4 consecutive 12 hour shfts, days/nights followed by 4 days off.

What we offer:

32 days annual leave.


Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.


Free employee parking close to the offices.


Give As You Earn scheme.


Instant Reward Scheme to recognise and reward innovative achievement.


Employee Assistance Programme providing counselling, advice and information.


Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.


RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities' employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

Interviews will take place in September.