Job Description

This is an exciting opportunity for a proactive and customer-focused IT technician to join the central team supporting schools across the River Learning Trust. As the first point of contact for IT support in our primary schools, you'll play a key role in ensuring staff and students have the tools and systems they need to succeed every day.

Potential to be based at any River Learning Trust school. While the role supports all Primary schools across the Trust, this role will provide on-site support to designated Primary schools within the West Oxfordshire area.

Flexible and remote working options, including working from home, are available in line with the operational needs of the Trust and

specific project requirements

You'll be responsible for managing the Trust's central IT helpdesk, providing responsive first-line support, and resolving common technical issues across a range of cloud-based and on-site systems. While the role focuses primarily on remote and on-site support for primary schools in West Oxfordshire, you'll also contribute to wider Trust IT operations and development work.

This is an ideal role for someone who enjoys solving problems, supporting users, and being part of a collaborative, forward-thinking IT team. With flexible working options and opportunities for professional development, it's a great chance to grow your skills and build a long-term career in education IT.

Skills and Experience

The successful candidate will have:

Experience providing first-line IT support in a school or similar environment Confidence using and supporting Google Workspace and other cloud-based platforms Familiarity with ticketing/helpdesk systems and IT support workflows Strong communication and organisational skills, with a calm and professional approach A proactive, solutions-focused mindset and ability to work independently A full UK driving licence and willingness to travel between school sites

What we can offer / about our Trust

The River Learning Trust is a forward-thinking family of schools where staff and students are supported to thrive. Our IT team plays a vital role in ensuring technology enhances learning and school operations across both primary and secondary settings.

You'll join a supportive and professional central IT team, with the opportunity to contribute to Trust-wide projects and develop your skills through tailored, hands-on training and real-world experience

We offer:

Flexible and remote working options, based on operational needs Opportunities for professional development and progression within a multi-academy trust A supportive team culture that values communication, initiative, and continuous improvement
Education has the power to change lives, communities and society for the better. At RLT we believe that we can achieve more for our pupils, trainees, staff and communities by working together rather than alone. Schools in RLT are united by a common belief in the benefits of working together, and by our commitment to shared principles.

OUR VISION

is for our schools and SCITT to improve rapidly, continuously and sustainably: to be better faster together.

OUR 'WHY?'

is that children and young people 'only get one go' in school and therefore as part of RLT we aim to ensure the best possible 'go' for our pupils.

OUR 'HOW?

' is through the highest support and challenge for our schools and each other, underpinned by our principles.

Our employees benefit from a wide variety of support including extensive continuing professional learning and development opportunities, wellbeing and staff networks and access to Defined Benefit Pension Schemes (TPS and LGPS) for all staff. For more information on what it is like to work for the Trust, and the benefits you could access, please see our "" guide.

This role includes regulated activity relevant to children.

The River Learning Trust reserves the right to consider and interview candidates ahead of the closing date if appropriate. An offer may be made to an exceptional candidate in this instance.

If you would like to have a confidential conversation with

Matt Proffitt (IT Director)

, about the role, prior to application, then please email

mproffitt@riverlearningtrust.org

or telephone

01865 647978

.

Details of how to apply can be found on our website, riverlearningtrust.org

The River Learning Trust is committed to safeguarding and promoting the welfare of all children and preventing extremism. The Trust is required to conduct a variety of checks and online searches about you as part of their recruitment process in accordance with Keeping Children Safe in Education guidance. It is an offence to apply for certain roles within schools if you are barred from engaging in regulated activity relevant to children.

For all RLT Safer Recruitment Documentation candidates should click on the following link . Please see our website for up to date policies including our Child Protection and Behaviour Policies.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. For further guidance for applicants click on this link

Job Types: Full-time, Permanent

Pay: 30,559.00-33,366.00 per year

Benefits:

Cycle to work scheme Work from home
Schedule:

Monday to Friday
Work Location: In person