Job Description

Centre Administrator (Education)

Hours:

9am-4.30pm Monday to Friday -

Term Time + 2 weeks during summer

Location:

Great Malvern

Salary:

25,000 per annum (actual annual salary)

We are looking for an experienced and confident

Centre Administrator

to be the welcoming face of our Centre and provide high-quality administrative support to our staff team.

About the Role

You will deliver a warm first impression for visitors and stakeholders while ensuring the smooth running of key administrative processes.

Responsibilities include but are not limited to:

Front-of-house reception and communication with visitors. Support with the management of student admissions, attendance, and consultations. Coordination of EHCP annual reviews and supporting administration. Updating Management Information Systems (MIS) (e.g. Arbor) and producing reports. Managing staff logins, online systems, and basic IT coordination. Support with recruitment, inductions, and staff CPD. Maintaining the Single Central Record (SCR). Updating finance applications. Assisting with newsletters, promotional material, and centre communications. Overseeing supplies, events, health & safety checks, and general office administration.

About You

You must be an

experienced administrator

,

proficient in Microsoft 365

(Word, Excel, Outlook, SharePoint, Teams) and comfortable using

promotional design packages

(e.g. Canva, Publisher or similar). You will be a strong communicator (both verbally and written) have excellent organisation skills and an ability to prioritise your own workload effectively. Confidentiality and a professional manner are essential, along with empathy for young people with varied needs. Experience in an education setting or with young people with SEND is desirable but not essential.

Please read the and Person Specification for the role. If you wish to apply for this role, please complete the application form available on the BTGM website: https://www.bridgethegapmalvern.com/meet-the-team

Please send your completed application form to:

admin@btgm.co.uk

Closing date:

19th January 2026

Interviews:

W/C 26th January 2026

Due to the anticipated high volume of applications, we regret that we may not be able to respond to every applicant individually. If you have not had a response from us within 2 weeks of the deadline, please assume your application has not been successful on this occasion.

All applications will be reviewed and shortlisted applicants will be contacted directly with arrangements for interview.

All staff through their behaviours and actions will ensure that our approach and work with young people, families, partnerships and employers are respectful of individual needs and differences including those characteristics covered by the Equality Act 2010 (Age, Disability, Gender Reassignment, Marriage and Civil Partnership, Pregnancy and Maternity, Race, Religion and Belief, Sex and Sexual Orientation).

Bridge the Gap Malvern and all its services are committed to safeguarding and promoting the welfare of children and young people, therefore all workers and employees within Bridge the Gap Malvern are expected to share this commitment.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. You must disclose all convictions irrespective of whether they are spent or not.

We are an equal opportunities employer. Our Equality & Diversity Policy is available on our website www.bridgethegapmalvern.com

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Work Location: In person