Job Description

Job Overview

We are seeking a dynamic and experienced Centre Manager to oversee the daily operations of our centre. The ideal candidate will possess strong leadership qualities, excellent communication skills, and the ability to manage a diverse team effectively. This role requires a proactive individual who can analyse operational data, supervise staff, and ensure the centre runs smoothly and efficiently.

Responsibilities

Lead and supervise the centre team, ensuring all staff are motivated, trained, and performing to the highest standards Develop and implement operational strategies to optimise centre performance Analyse operational data to identify areas for improvement and implement necessary changes Oversee daily centre activities, including client interactions, staff scheduling, and resource management Maintain excellent communication with clients, staff, and external partners in both English and Spanish Monitor compliance with health and safety regulations and organisational policies Organise training programmes for staff development and continuous improvement Handle escalated client issues promptly and professionally to ensure customer satisfaction Prepare reports on centre performance for senior management

Experience

Proven management or supervisory experience within a similar environment Strong leadership skills with the ability to motivate teams and foster a collaborative atmosphere Multilingual proficiency is highly advantageous for engaging with diverse communities Prior experience in a centre or organisational management role is desirable but not essential; relevant management training will be provided
Job Type: Part-time

Pay: From 14,361.60 per year

Expected hours: 20 per week

Benefits:

Company pension Free parking On-site parking Sick pay
Work Location: In person