Job Description

C.E.O & Drop-In-Centre Co-Ordinator

BABONS Cancer Support

Hours of work:

40 hours per week.

Days per week:

Monday - Friday 8.30am - 5pm (on occasions will require some evening and weekend working)

Reports to:

Chairperson of the Trustees

Location:

Tonbridge, Kent.

Salary:

22,200

BABONS Cancer Support Vision:

The cancer statistics in the UK are currently at a frightening level of 1 in 2 getting cancer. BABONS Cancer Support Charity is in its 2nd year of operation, created for the relief of those bereaved by, suffering or recovering from cancer, their family members and carers, or people otherwise impacted by cancer, living in or around Kent. The support the charity offers is primarily the provision of counselling and other emotional support, advice and assistance to aid access to other health and social care services and support, and by raising awareness of the challenges faced by those living with a cancer diagnosis.

Role & Responsibilities:

As BABONS is still within its first 2 years of existence, your role will be multifaceted. As the C.E.O. you will take the lead in continuing to establish BABONS within the local and wider community. You will work closely with the Founders and Trustees in developing and moving the vision and strategic direction of the Charity forward, ensuring that we broaden activity / services in response to community needs. You will be responsible driving forward the Charity to a high standard ensuring that you are operating in compliance all governance & statutory requirements in line with GDPR. You will also co-ordinate the daily Drop-In-Centre, supporting service users impacted by cancer. You will be part of regular 1- 1's with the Chair of Trustees to discuss all areas within your role of C.E.O. including activity, personnel, vision and governance, giving the opportunity to raise any issues / concerns. As the C.E.O. you will work with the Founders to formulate and regularly review the organisation's mission to support the mental wellbeing of those affected by cancer.

The C.E.O & Drop-in-Centre Co-ordinator will:

Take the lead in continuing to establish BABONS within the local and wider community. Develop and implement the Charity's strategic plans and objectives. Provide leadership and guidance to the staff team and trustees. Oversee the day-to-day operations of the organisation, including the Drop-In-Centre. Ensure financial stability and growth through effective financial management. Build and maintain relationships with key stakeholders, including clients, and possible business supporters. Monitor local and UK wide cancer trends, statistics and reporting, to identify areas of improvement and engagement for the Charity. Make informed decisions based on data analysis and market research and represent the Charity in public settings, such as conferences or industry events supporting the Charity. Be up to date with current information around Cancer in Tonbridge & Malling and the wider Kent communities. Be aware of what is happening locally around cancer, and where potential gaps in support are. Offer support through the use of listening skills and other appropriate interventions to service users who use the Drop-In Emotional Support Services. With support from the Counselling & Emotional Support Team Lead, keep and maintain appropriate confidential records of those who use the Drop-In facility in accordance with the Charity's confidentiality policy, and GDPR data protection policies and procedures. Keep and maintain records of staff reviews, meetings, training and supervision in accordance with the Charity's confidentiality policy, and GDPR data protection policies and procedures. Ensure BABONS complies with all legal requirements. Be the Deputy Safeguarding Lead for the Charity. Help service users access other support services such as benefits advice, PIP form applications, Blue Badge applications etc. Oversee the maintenance and updating of the signposting database to help service users access other health and social care services and support in the Kent area. Ensure the Board receive appropriate advice and information on all relevant matters and enable it to fulfil its governance responsibilities. Adopt and comply with BABONS values, policies and procedures and regulatory frameworks and to build on these. Be approachable and willing to go the extra mile to ensure the best possible outcome for service users, recognising the value of, and delivering excellent customer care.
In summary, your role as C.E.O and Drop-In-Centre Co-ordinator will involve supporting the Founders and Trustees in continuing to build and grow the charity from the ground up, managing a team, ensuring legal compliance, providing excellent customer care to our service users, leading on fundraising and financial matters, and contributing to the development and implementation of short and long-term strategic plans.

Strategy, Development and Operations

Taking the lead on and work with the Founders and the Board of Trustees on evolving the Charity and its services. Ensure all support activities of the Charity are of a consistently high standard and liaise with contractors in the provision of services to meet strategic priorities. Instigate and develop new projects and activities consistent with the strategic priorities. Take the lead on the sustainability of BABONS by supporting funding and income generation activities and to work alongside the Founders and relevant board members to support new bid applications. Ensure budgets are set and monitored, and the preparation of monthly management reports for the Treasurer are prepared. Ensure Trustees meetings are set in accordance with the Charity's constitution, and all minutes are completed and filed in a timely manner. Work with the treasurer to complete the annual financial report and annual report.

Human Resources

Take the lead in supporting and upholding Charity values amongst all reporting staff. Responsible for recruitment and retention of all staff and third-party services. Build a team of staff and volunteers. Lead and motivate all staff and implement a plan for personal development and support training needs. Foster a productive relationship between Trustees, staff & volunteers (stakeholders)

Governance

Ensure appropriate presentation and reporting to the Board on the progress of the organisation and on all matters relevant to the discharge of its responsibilities. Develop policy proposals as necessary for Board discussion and decision. Review and maintain relevant organisational compliance with quality, legislative, statutory and regulatory standards and lead the implementation of best practice across the organisation and to ensure they are communicated to the Board.

Other Duties

Be a role model, to lead, manage and inspire staff and volunteers. Have a personal lived experience of the impact of cancer and be able to use that experience to support others. Be resilient and have a good self-awareness of your own attitudes and responses. Maintain a flexible approach and to carry out any reasonable additional duties requested including those which encourage the evolvement and growth of the charity.

Person Specification:

Personal Qualities

_

- ESSENTIAL CRITERIA

_

A personal lived experience of the impact of cancer, and able to use that experience to support others. Resilience and a good self-awareness of their own attitudes and responses. Ability to work on own initiative and be part of a team. Flexible attitude towards duties and working patterns in order to fulfil the requirements of the role. Strong awareness, understanding and commitment to good practice in equality and diversity. Demonstrable experience of initiative and innovation. Well-presented. Passionate about the vision and mission of BABONS Cancer Support and be flexible to the Charity's needs. A 'can do' attitude and present a welcoming face A passion for working with the cancer community when they are at their most vulnerable. Express patience, tolerance and sensitivity towards others.

EXPERIENCE

- ESSENTIAL CRITERIA

Experience of working at a management level within a charity. Experience of developing organisational strategies and priorities including the implementation of effective and targeted work plans. Experience of supporting people affected by cancer. Proven experience in excellent relationship management with external supporters, funders, commissioning bodies and wider stakeholders. Proven competency and evidence of service development including establishing new services with user involvement. Experience of writing reports. Experience of writing successful grant applications. Experience of heading up budgets and financial governance. Good understanding of governance issues. Experience of volunteer management, including recruitment, retention, training and appreciation. Experience of directly working with people in either a health care, social care or educational setting.

EXPERIENCE

- DESIRABLE CRITERIA

Experience of working at a management level within a business.

PEOPLE MANAGEMENT/RELATIONSHIPS

- ESSENTIAL CRITERIA

Ability to manage, develop, motivate and inspire people with sensitivity to the needs of the Charity and the individual. Ability to make clients feel welcomed, relaxed and supported. Ability to work positively with volunteers to maximise their involvement. Experience of team leadership and staff management. Excellent presentation and communication skills including motivation, facilitation, and influence. Excellent understanding of customer care. Experience in successful partnership working.

SKILLS & SPECIALIST KNOWLEDGE

- ESSENTIAL CRITERIA

Excellent communication skills both spoken and written and the ability to communicate confidently with a range of audiences. Excellent time management, administrative and organisational skills Good working knowledge of Microsoft Office. Working knowledge of databases. Knowledge of legislation and best practice affecting the Third Sector including risk management, safeguarding and data protection. Ability to work within an organisational framework. Understanding and experience of the needs of those affected by cancer. Experience in creating and developing services that promote wellbeing in the field of cancer.

SPECIAL CRITERIA

Full clean driving licence Access to a car for business use Enhanced DBS certificate
Job Type: Full-time

Pay: 22,200.00 per year

Ability to commute/relocate:

Tonbridge TN9 1DH: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have a personal lived experience of the impact of cancer
Experience:

leading a charity: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 22/08/2025
Reference ID: BABONS CEO
Expected start date: 01/09/2025