We are seeking a Counter Assistant to join our team in a busy pharmacy environment. The ideal candidate will assist in serving customers, maintain cleanliness, and provide excellent customer service at the counter.
We are looking for someone who is a team player, and can take on the following responsibilities:
Supporting the smooth operation of our busy but friendly local Pharmacy.
Being the face of the pharmacy since you will be the first person the customers will encounter as they walk into the pharmacy
Talking to customers and offering information in a confident, friendly and professional manner, providing our customers with a great service, making them want to visit our Pharmacy again.
Offering appropriate information to customers on common ailments, symptoms and products.
Taking time to understand the customers' needs, explaining the benefits of the products in a way they understand and only selling products that are right for the customer.
Taking in prescriptions and handing them out following our Standard Operating Procedures.
Operating the till, updating the prices on the till and cashing up at the end of the day.
Advising customers on the range of Pharmacy services available.
Supporting and delivering Pharmacy services working as part of a cohesive pharmacy team.
Responding to customer queries in relation to counter medicines, informing the Pharmacist of any complaints such as dispensing errors or queries.
Ensuring that the pharmacy is clean, tidy and free of clutter.
Ordering, receiving and checking goods and putting them away. Reporting any missing or damaged goods to the pharmacist manager.
Keeping the pharmacy shelves neat and well stocked, ensuring there is good stock rotation to minimise out of date stock loss.
Keeping up to date with legal and professional developments in pharmacy.
Ideally, you will have
Experience or qualifications gained from working in a Pharmacy environment.
A desire to train and develop into the Pharmacy field.
GCSE (or equivalent) in English and Maths.
Good communications skills.
Job Types: Full-time, Permanent