Job Description

DESCRIPTION

JOB TITLE: Children Residential Support Worker

RESPONSIBLE TO: Registered Manager

LOCATION: Swanley, BR8

SALARY: 13-14 per hour 45 sleep-in rate

We are looking for compassionate, resilient, and dedicated Support Workers to join our team at CEON Haven. Providing a nurturing and supportive home that delivers a safe and stable environment for young people.

Who we are:

CEON Haven's mission is to provide high-quality children's services through a dedicated team that delivers therapeutic support within a family-style environment. Our aim is to nurture young people aged 8 to 17 who present with challenging behaviours, by offering a secure and stable placement where they feel valued, respected, and safe. We are committed to creating a trauma-informed, therapeutic environment that helps young people build resilience and self-confidence, equipping them with the tools to make positive life choices and reach their potential. At CEON Haven, we believe residential care is not a last resort, but a meaningful and valuable option for young people who have experienced adversity and require stability, care, and understanding.

Main Purpose of the Job:

Provide daily care and emotional support to children and young people. Maintain a safe, nurturing, and structured home environment. Promote positive behaviour and independence through role modelling. Support education, activities, and personal development. Build trusting relationships to help children develop resilience. Work with colleagues and professionals to ensure consistent care. Carry out light household tasks to keep the home safe and welcoming.

What We're Looking For:

Experience in residential childcare, especially supporting children with complex emotional and behavioural difficulties (EBD). A strong commitment to safeguarding and promoting the wellbeing of children. Ability to remain calm under pressure and respond with empathy and understanding. Effective communication, teamwork, and observation skills. High levels of emotional resilience and adaptability. NVQ Level 3 in Children & Young People, or willingness to work towards this qualification. Proficient in communication, record-keeping, and collaborative working. Basic IT competence

Key Duties & Responsibilities

Safeguard and promote the welfare of children and young people at all times. Provide day-to-day practical and emotional support, ensuring individual needs are met. Build positive and trusting relationships with children, always showing empathy and respect. Act as a role model by demonstrating appropriate behaviour, communication, and problem-solving skills. Support children with their education, personal development, and extracurricular activities. Assist in developing and following individual care plans, adapting support as needs change. Manage and respond calmly to challenging behaviour, applying positive behaviour management strategies. Maintain accurate records, including daily logs, incident reports, and handover notes. Support with household tasks to ensure a safe, clean, and welcoming environment. Work collaboratively with colleagues, managers, and external professionals to deliver consistent, child-centred care. Attend meetings, reviews, and training sessions as required.
PERSON SPECIFICATION

Essential Criteria

Qualifications and Training

A good level of literacy Level 3 Diploma in Children & Young People Workforce, NVQ Level 3 in Health & Social Care (Children & Young People) or equivalent (can be working towards). Willingness to complete all mandatory training

Experience

Minimum 1 year of experience supporting children or young people in a residential, educational, or care setting. Experience working with children who present emotional and behavioural difficulties (EBD) needs. Experience in following behaviour support plans and safeguarding procedures.

What we can offer you:

Competitive Salary 28 Days annual leave Professional Development Paid Overtime
Benefits:

Casual dress On-site parking Referral programme
Experience:

Residential Childcare: 1 year Support Environment: 1 year
Licence/Certification:

NVQ Level 3 Health & Social Care (preferred)
Job Types: Full-time, Permanent

Pay: 13.00-14.00 per hour

Work Location: In person

Reference ID: CH-0003