Job Description

Overview

The Children's Service Lead is responsible for the setup and day-to-day management of the domiciliary care service for children in Peterborough. This includes ensuring regulatory compliance, safeguarding children, recruiting specialist staff, and delivering high-quality, person-centred care tailored to children with disabilities and complex needs. The role works closely with schools, families, healthcare professionals, and commissioners to build a trusted, responsive service.

Duties

Lead and supervise a team of childcare professionals, ensuring adherence to care plans and best practices. Develop and implement engaging programmes that cater to the needs of children, promoting their development and well-being. Communicate effectively with parents, guardians, and staff to provide updates on children's progress and address any concerns. Drive initiatives that enhance the quality of service provided, ensuring compliance with regulatory standards. Collaborate with IT teams to utilise technology effectively in managing records and communication. Maintain a safe, clean, and welcoming environment for children, staff, and visitors. Support staff training and development to ensure high standards of care are consistently met.

Qualifications

Qualifications: Level 5 Diploma in Leadership for Health & Social Care - Children & Young People pathway (or working towards) Experience: Minimum 3 years managing children's care services or equivalent leadership in complex care Knowledge: Children's safeguarding, SEND framework, EHCPs, and complex care procedures Skills: Staff management, child-centred planning, multi-agency collaboration, clinical oversight Values: Compassionate, child-focused, safeguarding-driven, inclusive IT Literacy: Experience using care software systems, Microsoft Office, digital recordkeeping Desirable: Experience working with local SEND teams and education partners

Core Tasks & Responsibilities

Pre-Launch (June-August 2025)

Develop service Statement of Purpose tailored for children's care

Appoint, onboard and train care staff with SEN and complex care experience

Register the service with CQC if needed and develop safeguarding policies

Coordinate training for staff on child safeguarding, autism, epilepsy, PEG feeding

Engage with local SEND teams, schools, and healthcare professionals

Prepare documentation systems and risk assessment tools for children

Launch community outreach and local marketing for referrals

Operational Management (from August 2025 onwards)

Manage and oversee care delivery ensuring child safety and compliance

Maintain up-to-date care plans, EHCP links, and safeguarding logs

Supervise carers, deliver supervisions, and lead team meetings

Respond to concerns, incidents, and referrals in a timely manner

Build ongoing relationships with families and external professionals

Ensure quality monitoring through audits, spot checks, and satisfaction surveys

Contribute data to internal dashboards and quality improvement plans

Prepare for CQC inspections and local authority reviews

If you are committed to making a positive impact in the lives of children and possess the necessary skills to lead a team effectively, we encourage you to apply for this rewarding position as a Service Leader.

Job Types: Full-time, Part-time

Pay: 22,947.05-30,000.00 per year

Expected hours: 15 - 30 per week

Benefits:

Casual dress Company pension Free parking On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Children's Service Lead
Expected start date: 01/09/2025