Job Description

Salary: 15.00 per hour

Contract Type:

Full-time / Part-time - Permanent

Hours:

12-hour shifts

Are you ready to make a

lasting difference

in the lives of children and young people?

We're looking for a committed

, compassionate Residential Support Worker

to join our child-centred residential team, offering care that goes beyond the basics, care that

builds futures

.

If you're qualified (Level 3 or 4 in Residential Childcare), experienced (minimum 2 years), and driven by purpose, we'd love to hear from you.

Your Role:

As a

Waking Night Residential Support Worker

, you'll play a vital role in making sure the home remains a safe, calm, and supportive space throughout the night. You'll be present, attentive, and nurturing helping children feel secure even during the most vulnerable hours. Whether you're offering reassurance after a nightmare, supporting a young person who's struggling to sleep, or simply keeping the home settled and safe, you'll make a real difference every night.

Your responsibilities will include:

Building trusting relationships

with children and young people through patience, empathy, and genuine care

Maintaining a calm and stable environment throughout the night

, including emotional support and bedtime routines

Monitoring young people overnight

and responding to any needs in a timely, sensitive, and supportive way

Safeguarding and Protecting:

Always upholding safeguarding procedures, identifying and reporting concerns appropriately

Recording and reporting accurately:

Maintaining high standards of documentation and handovers for the day team

Supporting early morning routines

including preparing breakfast and getting young people ready for their day

Contributing

to regular reviews and care plans, ensuring young people's voices remain central

Working closely with the wider team

to ensure consistent, high-quality care

Taking part in reflective supervision

, training and contributing to a positive, child-focused team culture
This is an emotionally demanding but deeply

rewarding role

, requiring a calm, thoughtful, and child-centred approach at all times.

What We're Looking For:

Skilled Communicator:

Able to engage effectively and work collaboratively with young people, families, and multi-agency professionals

IT Proficient:

Confident using Microsoft Word, Excel and Outlook to write and edit reports, care plans and professional communications

Approachable & Professional:

Emotionally intelligent, consistent, and values-driven

Full Driving Licence is required:

Transporting young people, to and from education, health appointments and independent time is required.
We're seeking individuals who are not only qualified and experienced, but also emotionally intelligent, reflective, and passionate about

providing children with security and belonging

.

We'd love to hear from you if you

:

Are

resilient

and able to manage the emotional demands of working with young people who may display challenging behaviour Can remain calm and regulated, especially in high-stress or crisis situations Have strong

written and verbal communication skills

, and are able to present information clearly and professionally Have experience or awareness of

attachment theory

, trauma-informed care, and safeguarding principles Can take initiative and work independently, but also

value teamwork

and collaborative decision-making Are proactive in

developing your own practice

, open to feedback, and committed to learning Are reliable, consistent, and can offer

emotional containment

to young people Have

a good sense of humour, warmth and a genuine commitment

to making a difference

What we are able to offer you:

Fully Funded Training and Qualifications:

Continuous professional development and nationally recognised qualifications to support your career progression

Meals:

Food provided while on shift at the home

Annual Leave:

240 hours - Equivalent of 30 days inclusive of bank holidays, with 1 day increase biennialto a maximum of 36 days.

Birthday Leave:

A paid day off on your birthday (or the nearest working day)

Health and Wellbeing:

Comprehensive private medical care (after probation)

Staff Incentive Days:

2 days per year for team building and recognition

Long Service Awards:

Celebrated at 3, 5, 10 & 15 years

Paid Sick Leave (after probation):

Up to 2 weeks full pay per annum, increasing with length of service

Sickness Incentive Bonus:

175 in vouchers every 6 months for no sickness absence

Emergency Cover Payment:

Enhanced pay, plus any applicable sleep-in pay for emergency shift cover

Casual Dress Code:

Comfortable and appropriate for active, hands-on work

Our Aims:

To provide a

warm, stable, and homely environment

where young people feel safe and supported To empower young people to develop their

independence, resilience, and self-esteem

To offer

tailored care

that meets each young person's individual needs, ensuring their voice is always heard To promote

positive relationships

with family, peers, and professionals, creating a sense of belonging To support the

emotional, educational, and social development

of young people, equipping them for adulthood To work

collaboratively

with families, external agencies, and professionals to provide consistent, high-quality care

Our Philosophy:

We recognise that

every child is unique

and deserves care that reflects their personal experiences and aspirations. Our philosophy is grounded in a

child-centred approach

, ensuring all decisions are made with the young person's best interests at heart.

We are committed to:

Providing a

trauma-informed approach

- understanding past experiences and offering therapeutic support to promote emotional well-being Promoting

positive role modelling

- encouraging young people to develop healthy relationships, self-respect, and accountability Supporting

aspiration and achievement

- through education, vocational learning, and personal growth Creating a

culture of trust and respect

- so that every young person feels heard, valued, and empowered Embracing

inclusivity and diversity

- celebrating individuality and creating an environment of equality and understanding

Relationship-Based Practice:

We believe the quality of the adult-child relationship is central to healing and growth

Emotion Coaching:

Supporting children to recognise, understand, and regulate their feelings

Restorative Approaches:

Focusing on repair and reconnection when things go wrong

Reflective Culture:

Encouraging staff to reflect on their own responses and growth to provide the best possible care

Child Participation:

Actively seeking young people's input and choices wherever possible from daily routines to their future goals

Why Join Us?

We're a

values-led organisation

, focused on putting

children first

and supporting our team to feel empowered, trusted, and continuously developed. Our homes are warm, inclusive, and therapeutic spaces where your

contribution truly matters

.

If you're looking for more than just a job if you're looking to

build futures

, including your own

apply today

and take the next step with us at Turnaround Support 24.

Staff Voice - Why Join Turnaround 24?

"What sets Turnaround 24 apart is that the care isn't just for the young people it's for us as a team too. The values of the company and its directors are clear: to create a home where children feel safe, wanted, and cared for and where staff are truly valued. When you join us, you're not just taking a job you're becoming part of the Turnaround 24 family. You're supported, you're trusted, and your part of something bigger."
--

Team Member, Turnaround Support 24

Job Types: Full-time, Permanent

Pay: 15.00 per hour

Benefits:

Additional leave Casual dress Company events Company pension Discounted or free food Free parking Health & wellbeing programme Sick pay
Ability to commute/relocate:

Oldham: reliably commute or plan to relocate before starting work (required)
Experience:

EBD Residential Children's Home: 2 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required) Level 3 or 4 in Residential Childcare (England) (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: URSW - TA24