Job Description

Team Manager

| 8638 | permanent contract | 37 hours per week | 48,610 to 52,594 per annum plus on-call payments | Grade L | Norfolk Children's Homes

Team Manager - New Roads Hub

Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read

these requirements

carefully and apply only if you can fully commit to them.

To apply, please download an

application form

and attach it to your online application instead of your CV.

Our New Roads hubs place practitioners and relationship-based practice at the heart of what we do. Through Vital Signs, our vision for Children in Norfolk, we work with whole family networks and across the whole system to support families to build on their strengths and to achieve the best possible outcomes.



Bringing together a team of specialists through a central hub, our model is designed to provide intensive short-term interventions to prevent entry into care, escalation to long term care, prevent placement breakdown or facilitate placement step downs.



This is a unique opportunity for a good leader who has excellent interpersonal skills and can demonstrate their ability to lead, motivate staff and drive change. You will make sure that young people are at the centre of everything that happens in the home, you will be an excellent problem solver, make sound judgements under pressure and respond effectively in a crisis.



As a Team Manager, you will be expected to provide management support to the staff, providing residential and/or outreach care in accordance with legislation, departmental policies and procedures and county priorities. You will provide effective management and leadership to the team, ensuring that appropriate consultation and advice is given that will enable services to be provided to the department's standards.



Ideally you will have a background in residential care or be experienced in working with children and have significant post qualification experience related to the role. You will be required to have a social work or appropriate nursing qualification, and you will be expected to undertake the requirements set out in the National Minimum Standards. You will be required to be registered under Ofsted guidelines.



This post is predominantly office hours, but candidates will need to be able to work flexibly when required to help manage the busy logistics of a children's home. You will be responsible for and will participate in the 'out of hours' rota for the home and will need to be able to occasionally work weekends, evenings and bank holidays, where necessary, which may involve sleeping in, depending on the needs of the service.




Duties will include the supervision, support and performance management of the staff team. The Manager will lead on the ongoing development of the home using feedback from young people and their families, other agencies, and by monitoring all aspects of the home, as required by the Children's Homes Regulations 2015.



As part of your duties, you will ensure that legislation is met in all areas which includes being registered with Ofsted as the Home's Manager.



To work within this environment, you will need to be committed to making a difference in the lives of young people. You will need to be reliable, have good personal relationship and communication skills as well as high professional standards.

To apply, please download an

application form

and attach it to your online application instead of your CV.

For an informal discussion please contact Michelle Mackney, Head of Service and Manager for Crisis & Emergency Residential Care on 07450-660334



Before you apply, we recommend reading the full

and Person Specification

to help you demonstrate you meet the criteria we are looking for.



These are some benefits you can enjoy by working for Norfolk County Council:


Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need. Financial benefits such as: + ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
+ A Blue Light card for Fire Service and Social Care Workers
+ Relocation expenses (where applicable)
+ An advance of your expenses if you travel for work
+ Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
+ Tax efficient ways of getting extra pension and new bikes
+ Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
+

You can find information on our Terms and Conditions here.

Already a Norfolk County Council employee?

See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 22 July 2025

All other applicants closing date: 29 July 2025