The main responsibility of the Christmas Market Stall Retail Assistant is to assist the Business Development Officer and Retail staff with all relevant stock and sale requirements during the market period.
The Christmas Market Stall Retail Assistant role will include, but is not limited to, the following tasks during the week:
Demonstrate and deliver a high level of customer service, representing the football club at all times.
Understand and showcase good level product and stock knowledge. Being able to present this knowledge to customers is key, encouraging sales constantly.
Adhere to the football clubs cash handling policy at all times, including training and knowledge of relevant electronic position of sale.
Liaising closely with staff to rotate stock items and restock accordingly throughout opening times but also during preparation days.
Deal with customer feedback accordingly and problem solve where required.
Person Specification/Experience Required
Strong interpersonal skills
Ability to prioritise specific required tasks
Experience of delivering customer experience
High attention to detail
Maintain customer confidentiality
Desire to work and excel as part of a team
Able to troubleshoot
Good planning and organisational skills
Previous experience in working in a customer facing environment
Complaint handling experience
Job Type: Full-time
Pay: 10.00-12.21 per hour
Work Location: In person
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