Job Description

Civil Enforcement Officer

East Suffolk Services Limited

-

Lowestoft Depot, Suffolk, NR32 2EF

28,598 - 31,022 per annum (pro rata)

37 hours per week (11 hour shift pattern, covering 4 days on, 4 days off, rolling rota)

Permanent

Be part of a dynamic team that makes a difference

At East Suffolk Services, we proudly deliver a wide range of essential local services that support the lives of over a quarter of a million residents and thousands of businesses across our district.


We're a new, growing organisation--full of energy, ambition, and purpose. As part of our team, you'll play an important role in helping us shape high-quality, efficient services that people rely on every single day.


This is more than just a job. This is a fantastic opportunity to support, and give back to, your local community.


We currently have an opportunity to join our

Parking Enforcement team

as a

Civil Enforcement Officer (CEO).

Your role

Do you enjoy working outside, engaging with the public and understand the importance of vehicles parking legally?


Our CEOs provide a professional, and effective approach to delivering parking enforcement. They carry out patrols of the car parks and streets within East Suffolk Council's boundary as well as reporting issues, serving Penalty Charge Notices (PCNs) where necessary to encourage driver compliance of regulations, whilst always maintaining a proactive and customer focused approach.


Flexibility for the role is essential with 11-hour shifts covering a continuous pattern of 4 days on, 4 days off.

What you will need

You will have experience of working in a front-line service environment and have the ability to converse with the public under a variety of situations whilst remaining polite and empathetic, providing excellent customer service. You will be proficient with smart technologies and software, with the ability to learn new systems.


A full driving licence is essential for this role.


Do you have the skills, experience, or potential to succeed in this role? If so, we'd love to hear from you.

Thinking of joining us? Here's why you should

At East Suffolk Services, we truly value our employees. We understand that the backbone of any company's success will always be its people and that our continued success depends on recognising talented individuals, supporting their development, and retaining them within our organisation. That's why we are committed to making East Suffolk Services a great place to work.

We value our staff

In addition to a competitive salary, we offer a comprehensive package of benefits designed to support your health, development, and lifestyle. These include:


A

top-tier health and wellbeing package

through Canada Life, one of the UK's leading providers -- including online access to UK-based GPs and dentists, plus life insurance. A

competitive, matched pension scheme

through Royal London. Access to a wide range of

support networks and wellbeing initiatives

, including mental health resources and specialist counselling.

Learning and development

opportunities tailored to your role and personal goals.

Exclusive discounts

on the latest tech (smartphones, TVs, laptops), holidays and travel, fashion, health and beauty, and more. A

car benefit scheme

and

cycle to work scheme

to support your commute in a way that suits you.

For more information

For an informal discussion regarding this post, please contact

Wendy Lake

on 07795 825253 or Wendy.Lake@eastsuffolkservices.co.uk.

Closing date: 11.30 pm, 7 November 2025

Interview date: w/c 18 November 2025

How to apply

Step 1 -

Read the advert and the

and Person Specification (docx)

Step 2 -

Complete the

Supporting Statement template (docx)

. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 -

Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site (URL).