Job Description

Company Overview

Westcor International Limited is a leading provider of title and legal indemnity insurance, operating as a global subsidiary of Westcor Land Title Insurance Company since 1993. Our team of underwriters and insurance professionals is dedicated to delivering tailored solutions to overcome challenges in property transactions through our comprehensive range of products.

Summary

We are seeking a Claims Administrator to join our dynamic team at Westcor International Limited. This role is essential in supporting our Claims Manager with the day to day running of the claims department in accordance with the claims protocol and the delegated authority.

Responsibilities

Claims Management

Set up new claims on the case manage system, including obtaining documents required from Insured and instructing panel solicitors

Assist the claims manager in liaising between the Insurer, Insured, panel solicitors and other third parties

Assist the claims manager, where appropriate, with regular updates to Insurers utilising the correct forms where necessary and where claims exceed our delegated authority

Process panel solicitor invoices

Assist in evaluating the performance of panel solicitors via the collation of reports

Actioning daily calendar entries to ensure claims are kept up to date

Claims reporting

Assist in the collation of regular reports required by Insurers including claims bordereaux

Assist the claims manager with data presentation when required

Internal technical support and IT development

Assist with the preparation of claims material designed for training and presentations

Assist in the preparation of claims case studies where required

Assist the claims manager in liaising with the IT area of the business to improve the claims case management system and provide support for system testing

Required Knowledge

Proven experience in an administrative role, preferably within the insurance (preferred) Some understanding of residential conveyancing (preferred) Experience of the insurance market - claims experience preferred

Key Competencies

Excellent organisational skills to manage multiple tasks efficiently. Good written and verbal communication skills Excellent record keeping skills Strong clerical skills with attention to detail in managing documentation Competent IT skills in Word, Excel and Outlook Ability to complete tasks to agreed deadlines Ability to cope effectively with variable workloads Ability to maintain discretion where required
If you are ready to take on a rewarding role, want to learn and develop your skills within the insurance industry and contribute to our mission at Westcor International Limited, we invite you to apply today!

Job Types: Full-time, Permanent

Pay: Up to 35,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Company pension Life insurance Private medical insurance
Schedule:

Monday to Friday
Ability to commute/relocate:

London EC4R 9AT: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Why are you interested in applying for our position as a Claims Administrator? Why would you like to work for Westcor International? If you have previously worked in insurance, please provide a short summary of your experience and what you enjoyed about your experience. Please confirm your current salary & the salary you would be seeking to move to this position.
Education:

A-Level or equivalent (preferred)
Experience:

Insurance Administration: 1 year (preferred)
Work Location: In person

Application deadline: 05/07/2025
Reference ID: CA0625