Job Description

Claims Handler

Fareham, Hampshire

25,230 + uncapped commission, OTE 35,000

Full time

Your Recruitment People are looking for New Business Executives to join a Financial Services company for their offices based near Fareham.

The successful candidate will have previous experience working in a call centre/telephony-based role, responding to inbound or/and outbound calls.

This role is also suitable for candidates who are working in a customer focused environment, including retail who are looking to start their careers in a contact centre.

Benefits:

Uncapped commission structure. Commitment from employers to continued learning & development. Access to Employee Assistance Programme including discounts and mental health and wellbeing support. Free secure onsite parking.

The Company:

The company are well established in the area, offer proven career paths and the opportunity to undertake professional qualifications in the financial sector for those who are looking to grow within the business.

It's not all work though, their dedicated Operations Team always have something up their sleeve to engage staff and have a little fun, and as a company with a big heart they also support charities throughout the year.

Role Responsibilities:

Speakingwith existing customers to help them reclaim money on mis-sold financial claims. Running through a questionnaire with customers, asking basic questions about their claim. Engaging with customers in a friendly, compliant, and professional manner. Following up with customers about their claim and ensuring all documents are returned. Responding to inbound calls and general enquiries from customers. Building a rapport with customers and keeping them updated with their claim.

Ideal Candidate:

Background in a phone-based role, preferably a contact centre (not essential). Experience working in a customer focused role, including retail. Personable, confident and ability to build a rapport with customers. Organised and can manage own workload. Motivated working towards KPIs & targets. Exceptional communications skills both written and verbal. Computer literate

Location:

The offices are based near Fareham, just off the M27 or are a 10-minute walk from the nearest train station and is commutable from Portsmouth, Southampton, Fareham, Havant, Cosham, and other surrounding areas. It is also located close to local amenities, a post office, and shops.

How to Apply:

If you would like more information on the position or would like to be considered for this opportunity, please

apply directly

, or

call 01489 359 259

to speak with a member of the Recruitment team.

Your Recruitment People operates an equal opportunities policy, which means we treat people fairly. Please note that if you have not heard back from us within 5 working days you have been unsuccessful on this occasion. We will keep your details on record and contact should a more suitable role become available.

Job Type: Full-time

Pay: 25,230.00-35,000.00 per year

Benefits:

Casual dress Company events Company pension Gym membership On-site parking Referral programme
Experience:

sales: 1 year (preferred) call centre: 1 year (preferred)
Work Location: In person