Job Description

Can you speak fluent Dutch? Have you previously worked within a Customer Service environment?

Newport based financial organisation is recruiting for a Dutch speaking Customer Service - Hybrid working.

As a Customer Service Advisor, you will be the primary contact for clients and their customers within the UK and Europe.

You will be responsible for ensuring quality operational services are delivered to all our business partners and associates. You will evaluate and settle insurance claims within the delegated limits of authority, ensuring that customers receive an exceptional service and ensuring that FCA, Programme Insurers and the companies complaints procedures are followed.

Flexibility on working hours - 4 shifts between the hours of 8.00am - 5.30pm Monday - Friday NO WEEKEND WORKING!

Hybrid - 2 days in the office, 3 days at home. Throughout the training period you will be required to work from the office, this all depending on the individual can take up to a month.

Benefits Offered:

• 25 days\' Annual Leave (with the option to buy and sell more)

• Bonus Scheme based on performance

• Company Pension Scheme - 5% employee and employer contributions

• Private Medical Healthcare

• Group Life Insurance (4x basic annual salary)

• Employee Assistance Programme

• Cycle to Work Scheme

• Access to Occupational Sick Pay

• Enhanced Maternity & Paternity Benefits

• Comprehensive Performance and Development Framework

• Social Events Committee

• \'Refer a friend\' bonus scheme

• Long service awards.

• EV Scheme

• 2 community days per year

These are exciting times for our client. If you can speak fluent Dutch and have the relevant skills, experience and drive that matches their ambitions then I want to hear from you!

Apply NOW or email your CV to dmorgan@faulknerscott.com

CPS Group