Job Description

Cleaning Manager (High-End Client Account)

Position: Cleaning Manager

Reports to: CEO / Operations Director

Location: Kelso

Hours: Up to 30 permanent (flexibility required)

Salary: Starting at 23,000

About the Role

We are looking for a highly professional Cleaning Manager to oversee cleaning operations for one prestigious, high-end client. The successful candidate will ensure exceptional standards are consistently delivered, acting as the main point of contact between our team and the client.

Key Responsibilities

Manage all cleaning operations on-site for the client. Lead, motivate, and support a small team of cleaners to deliver luxury service standards. Conduct daily checks and weekly audits to ensure exceptional quality at all times. Liaise directly with the client to understand requirements, respond to requests, and ensure satisfaction. Manage staff schedules, attendance, and training to guarantee consistent coverage. Ensure compliance with health & safety, COSHH, and company procedures. Handle stock control and ensure all eco-friendly cleaning products and equipment are maintained. Provide hands-on support where needed to maintain service delivery. Report directly to senior management on performance, issues, and improvements.
Person Specification

Essential:

Experience in managing cleaning teams, preferably within luxury, hospitality, or high-profile environments. Immaculate attention to detail and commitment to high presentation standards. Strong leadership and communication skills, able to motivate and support a team. Discretion, professionalism, and ability to build strong client relationships. Knowledge of cleaning techniques, eco-friendly products, and health & safety regulations. Full UK driving licence (if travel occasionally required).
Desirable:

Background in hotels, hospitality, or private estate cleaning. Training in Health & Safety or cleaning management.
What We Offer

Competitive salary. Full training and professional development. Uniform and eco-friendly equipment provided. The opportunity to manage a flagship client site with high standards of excellence.
Job Types: Part-time, Permanent

Pay: 23,000.00-28,000.00 per year

Expected hours: 15 - 30 per week

Benefits:

Bereavement leave Employee mentoring programme Free parking On-site parking Sick pay
Work Location: In person