Job Description

Responsible To: District/Area Manager
Direct Reports: 0
Key Relationships: Area Manager, District Manager, Head Housekeeper, Client Manager
Hours of work: 14 hours a week; 2 hours daily; before 7am each morning. / Days of work: Monday to Sunday
Company Overview:
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving 200+ hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with various third-party providers throughout the UK to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
We offer a benefits package including

• Up to 28 days paid holidays.
• A permanent job with flexible working hours to suit your lifestyle.
• Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
• Free Lunch on duty (site dependant).
• Full on-site training.
• Salary Finance with exclusive rates - access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months' service.
• Recognition, incentives and awards.

Job Overview:
As a Cleaning Operative specialising in Public Houses (pubs), you will be responsible for ensuring the cleanliness and hygiene standards of various branded Public Houses (pubs) environments. This role involves a mix of routine and deep cleaning tasks, maintaining public areas, toilets, and other designated areas to the highest standards. This role requires an individual who can efficiently manage tasks and responsibilities without supervision.

Key Responsibilities

• To report for work in correct uniform, non-slippery shoes and ready to start work on time.
• Arrive punctually and adhere to the designated early morning schedule.
• To use company clocking in/out system when starting and finishing work and taking breaks.
• Perform assigned tasks and duties independently with no supervision.
• Clean and sanitise toilets, bar areas, and public spaces.
• Handle and resolve any issues or challenges that arise during the early morning shift.
• Ensure all assigned tasks are completed accurately and efficiently by the end of the shift.
• Ensure all cleaning equipment and materials are used safely and efficiently.
• Report any maintenance issues or damages to the appropriate personnel.
• Follow all health and safety regulations and company policies.
• Work collaboratively with client staff to ensure a clean and welcoming environment.
• Maintain an inventory of cleaning supplies and request orders when necessary.

Person specification
Experience

• Previous experience in a cleaning role, preferably within the hospitality.
• Familiarity with cleaning products, equipment, and best practices.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A 'Can Do' attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.

Skills Required