Job Description

About Us:

ProDataStack is a fast-growing B2B SaaS company operating at the intersection of professional sport, data insight, and high-impact digital marketing. Our platform helps athletes and their teams unlock the full value of performance, media, and engagement data, empowering them to secure the deal they deserve.

We're building smarter tools to level the playing field across the negotiating table. Now, we're looking for a driven and organised Client Account Manager to support our clients in maximising the value of our platform.

We're now looking for a hands-on

Client Account Manager

to assist with client account management.

The Role:

As a Client Account Manager, your focus will be on ensuring clients benefit fully from our insights and data products. You'll help them use our platform effectively, drive return on investment, and stay one step ahead in digital performance, particularly across social media, and email marketing, and how to optimise SEO/Google Search keywords.

You'll work closely with Senior Management and Junior Account Executives to ensure operational excellence and a seamless client experience. Expect variety, autonomy, and fast-paced growth.

Role Overview

As a

Client Account Manager

, you will be responsible for working efficiently with other staff, the Senior Management Team, and most importantly, providing support to our clients across the organisation. This role will require you to be organised and responsive to requests, along with working pro-actively on agreed tasks. Day to day the role can differ quite substantially, especially as we are in a fast growth period and new tasks are being added regularly.

Key Responsibilities:

At all times, be proactive in your day-to-day delivery of client work, ensuring tasks are prioritised and executed on time and to a very high standard Assist and train Junior Account executives Translate platform data and performance metrics into actionable client insights Monitor and report on social media engagement and digital performance Utilise social media skills to enhance brand visibility and engagement, and producing reports on social media performance Oversee email marketing campaigns from build and delivery to reporting Identify and apply digital trends, content performance, and SEO insights Present insights and recommendations clearly and professionally to clients Stay informed on new platforms, tools, and best practices in digital and data marketing Undertake new tasks and responsibilities as the company grows

About You

Based in

the UK

with the right to work 2+ years' customer service experience 1+ years account management experience within a SaaS, digital, marketing, or data environment Strong understanding of digital marketing channels, especially social media, email, and SEO Excellent communication skills, both written and verbal Hands-on experience with campaign analysis, reporting, and data visualisation Familiarity with email marketing campaign strategies, software, and reporting A demonstrable understanding of the principles of analytics and data visualisation Knowledge of GDPR and data privacy best practices Proficiency in Microsoft Office (Excel, PowerPoint, Word) Organised, proactive, and comfortable juggling multiple clients at one time Detail-oriented, self-motivated, and able to manage multiple deadlines A genuine passion for sport and the world of professional athletes

Why Join us?

A remote-first, flexible work culture with a collaborative team Autonomy to make real impact and bring ideas to life A collaborative, open-minded team with deep sector knowledge Competitive salary and growth opportunities A front-row seat in a company redefining sports data

Interested?

If you're a hands-on team player with the relevant attitude and experience, who enjoys learning, is interested in data, and wants to help shape the world of sports data, we'd love to hear from you.

NO RECRUITMENT AGENCIES.

Job Type: Full-time

Pay: 32,000.00-35,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Work from home
Schedule:

Monday to Friday Weekend availability
Application question(s):

Experience understanding and identifying actionable insights from data Understanding of how social media channels, email marketing, and SEO work and their relevance to marketing
Experience:

liasing with and servicing clients: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Manchester, M4 6JG