Client Account Manager (sports)
Job Description
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Role Overview
We are seeking a highly motivated
Client Account Manager (Sports)
to oversee client relationships within the sports sector. The role requires a strong understanding of thewebook.com platform
, excellent client management skills, and the ability to support business growth while ensuring smooth day-to-day operations for sports partners.Key Responsibilities
Gain in-depth knowledge of the
webook.com platform and product portfolio
to provide business analysis and support to clients. Build and maintainevent and ticket inventory
within the webook.com platform. Createtraining programmes and documentation
for clients. Develop strong relationships with clients to support, learn and understand their specific needs, and provide excellent support and training services. Assist with business growth,monitor ticket sales
across all channels, and identify opportunities to increase ticket sales and improve operational efficiency. Provide clients with support, ensure effective communication, andcoordinate problem resolution
working closely with IT, engineering, and other teams. Oversee the processes forseason ticket renewals and match-day on-sales
, ensuring accuracy of information across all sales channels and being present for on-sales as required.Requirements
+ Bachelor's degree in Business, Marketing, Sports Management, or related field. + 3+ years of experience in
account management, client services, or sports operations
.+ Strong communication and relationship-building skills.
+ Ability to work under pressure during peak sales periods.
+ Analytical mindset with experience in data-driven decision-making.
+ Proficiency in ticketing systems, CRM tools, and Microsoft Office.
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Job Detail
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Job IdJD3604269
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned