Client Care Assistant
St Helens, ENG, GB, United Kingdom
Job Description
Job description
Client Care Assistant
We are a busy established Veterinary Practice looking for someone to join our client care team.
Salary 13k-14k dependent upon experience.
22 hours per week between the hours of 8am-8:15pm Monday & Tuesday, 2:4 Saturday 8am-4pm (8hrs) & Sundays either 9am-1pm or 1pm-5pm (4hrs) & Bank Holidays as per the rota.
Job Details:
As a client care team assistant, you will be responsible for:
Calls and enquires
Dealing with prescription and food orders
Booking 1st opinion and referral appointments
Dealing with incoming and outgoing emails
Monitoring direct insurance claims
Dealing with prescription and food orders
Taking payments / Giving refunds
Dealing with Daily, Weekly, and Monthly debtors
Much more
The ideal candidate will possess the following:
Mathematics and English to a satisfactory level
Basic competency in Microsoft Outlook, Word and Excel
Veterinary reception experience(preferable)
Clean driving license
Job Types: Part-time, Permanent
Pay: 13,000.00 - 14,000.00 per year
Benefits:
Company pension Cycle to work scheme Employee discount Health & wellbeing programme On-site parking Sick pay
Schedule:
8 hour shift pattern
Work Location: In person
Job Type: Part-time
Pay: 13,000.00-14,000.00 per year
Expected hours: 22 per week
Benefits:
Bereavement leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Health & wellbeing programme On-site parking Private medical insurance Sick pay
Work Location: In person
Application deadline: 15/08/2025
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Job Detail
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Job IdJD3471453
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSt Helens, ENG, GB, United Kingdom
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EducationNot mentioned