Job Description

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Insurance Client Director - Corporate (Reading, UK)
We're Growing - Join Us!
Are you confident working with Corporate clients and building strong, strategic relationships?
Looking to advance your career with a leading risk advisor and insurance broker?
If so, we've got a fantastic opportunity for you.
Aon is currently recruiting for a Client Director to join our Corporate team in Reading. This is a hybrid role, offering a blend of office-based and remote working.
About the Role
As a Client Director, you'll be responsible for a portfolio of Corporate clients. You'll take the lead in understanding their strategic goals and risk priorities, using Aon's broad capabilities to design and deliver tailored solutions. You'll develop profitable Scope of Service Agreements and act as the senior point of contact, supporting Client Managers and ensuring exceptional service delivery.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like

• Identify each client's service requirements and manage the client service team to ensure service meets agree standards.
• Manage client expectations: keeping them informed of progress and communicating with them as appropriate, and taking appropriate and timely action to identify and correct problems.
• Ensure delivery to highest standard using best practice processes and conducting regular reviews with clients, issuing meeting minutes promptly after meetings.
• Act as senior relationship manager for designated clients, co-ordinating client relationship management across the whole of Aon. Build senior level relationships within their clients to enable strategic engagement.
• Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.
• Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.
• Attract, develop and retain talented individuals in line with business plans.
• Work with the Commercial Insurance leadership team to develop a working environment where people are positive, motivated and enthusiastic.
• Work with the local leadership team to improve key 'cultural' characteristics of the overall corporate business: enthusiasm, client focus, innovation, accountability.
• Contribute to the development of strategy through the regional leadership team.
• Liaise with other team managers and line management to ensure effective working relationships between the Client Management, Broking and Client Service teams, so that together they drive revenue and profit growth.

Skills and experience that will lead to success

• FCII/ACII or equivalent preferred
• Experience within from a Global, Commercial Insurance Broker
• Working knowledge of Risk Management Concepts
• Commercial understanding of business - market forces
• Understanding the insurance market dynamics
• Strong technical knowledge in all major and pecuniary classes

How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
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Skills Required