Job Description

About us

At Smart Energy Homes, our mission isn't just about what we do--it's about how we can help you make a difference. We know the importance of reducing carbon emissions and preserving our planet for future generations, which is why we specialise in making homes more energy-efficient through insulation, heat pumps, and solar photovoltaics. Our team of experts provides affordable, sustainable solutions, working under government-backed schemes like ECO4 and GBIS to help you save on energy bills while benefiting the environment.

The Job

We're looking for an individual who shares our ethos that the customer is at the heart of everything we do. We are striving to help as many people as possible to reduce their energy bills and live a more energy efficient and eco conscious life. The right candidate will be a key contributor in this and will need to be comfortable and confident talking to potential customers through numerous communication channels. Although the role is primarily telephone-based and verbal communication will play a big part, there will also be a need for strong email communication skills. You will be talking with potential customers about the benefits of the grants on offer and how the energy efficiency measures we can install will help them. At Smart Energy Homes we want to do things the right way and great listening skills will be key to ensure we are highlighting the unique selling points of what we're offering and make sure our customers understand all the great benefits. This role is extremely rewarding as we are, in many cases, helping people get themselves out of fuel poverty and the right candidate will really thrive in the role. We also believe in utilising the strengths of everyone in our organisation and as the company continues to grow there will be potential opportunity for progression.

Key Responsibilities

Manage a sales pipeline of internet enquiries Warm outbound call to gather information and qualify the client Deal with inbound calls to secure appointments Maintaining engagement with customers throughout their journey Take a customer through the qualification process explaining the benefits of insulation and renewable energy, as well as why they should become a client of Smart Energy Homes

Benefits

Enrolment in a Work Based Pension Scheme Employee offers and discount scheme Positive office culture 22 days paid annual leave + 8 Bank Holidays

Requirements

Previous sales/customer service experience Experience in the energy efficiency industry preferred but not essential
If you would like to become part of a growing business in an ever-expanding sector, please contact us today.

Job Type: Full-time

Market leading commission structure Quarterly Sales Bonus Scheme Based in Llantarnam, Cwmbran, South Wales
Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Work authorisation:

United Kingdom (preferred)
Work Location: In person