Job Description

About Us

We are a proudly family-owned business operating from our central warehouse hub in Peterborough, built on strong values of trust, integrity, and hard work. From humble beginnings, we've grown steadily through our unwavering commitment to putting people and customers first.

Our hub is more than just a place of work -- it's the heart of our operation. It's where our close-knit team comes together every day to deliver the kind of service we'd want to receive ourselves: efficient, reliable, and always with a personal touch.

We believe that great service starts with great people. That's why we invest in our team, fostering a supportive, respectful, and inclusive environment where everyone is encouraged to grow. Whether someone's been with us for a day or a decade, they're part of the family.

As we continue to grow, we remain focused on what matters most:

Putting our people at the centre of everything we do. Delivering outstanding customer service. Building long-term relationships based on honesty and reliability. Giving EVERYONE the opportunity to input and support growth.
We're proud of how far we've come -- and even more excited about where we're going. Our journey is driven by ambition, but grounded in values. If you're passionate about making a difference, working hard, and being part of a team that genuinely cares, we'd love to have you on board.

Role Overview

As a Client Engagement Specialist, you will play a key role in supporting the smooth day-to-day functioning of the organisation. This role requires someone who is organised, responsive, tech-savvy, and able to handle a variety of administrative tasks with a positive and professional attitude.

Key Responsibilities

Manage general administrative duties including filing, data entry, photocopying, and scanning documents. Maintain accurate records, databases, and filing systems (digital and/or paper-based) Handle incoming emails, post, and phone enquiries, responding professionally or directing to the relevant person. Provide diary and calendar management, booking meetings and appointments. Support meeting preparation, including agenda distribution, minute-taking, and follow-up actions. Liaise with internal teams, clients, suppliers, and stakeholders as required Order office supplies and manage inventory. Maintain confidentiality and data protection in line with organisational policies. Support ad hoc projects and tasks as directed by the line manager.

Person Specification

Essential

Proven experience in an administrative or office support role. Strong organisational and time-management skills. Excellent verbal and written communication skills. High attention to detail and accuracy. Confident in using Microsoft Office (Word, Excel, Outlook, PowerPoint) or Google Workspace. Dealing with day to Returns & Re-listing of products. Ability to work independently and as part of a team. Flexible, proactive, and willing to learn. Must be fluent in Lithuanian or Russian.
Desirable

Experience in a similar industry. [Amazon Seller/Online/eBay/Website] Familiarity with CRM systems or project management tools. (e.g., Trello, Asana & Hubspot) Knowledge of basic finance administration. (e.g., invoicing, expense tracking) Experience working in a fast-paced or customer-facing environment.
Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Casual dress On-site parking
Experience:

Management: 1 year (preferred)
Work Location: In person

Application deadline: 30/08/2025
Reference ID: "Numero1"
Expected start date: 01/09/2025