Working Hours - 35 - Mon - Fri 9 - 5 (1 hour lunch)
Following up new leads who have contacted the firm via its website, phone and email
Capturing personal data and taking a detailed summary of their complaint with their employer
Considering whether they meet some pre-defined criteria
Informing people, with empathy, who do not meet the criteria that we are unable to assist
Admin Tasks including management of an busy Outlook account and updating an excel spreadhseet
Job Types: Full-time, Permanent
Pay: 23,000.00 per year
Benefits:
On-site parking
Ability to commute/relocate:
Newtownabbey BT36 6HN: reliably commute or plan to relocate before starting work (required)
Experience:
Call centre: 1 year (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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