Job Description

City & County Graphics Ltd is a leading provider of high-quality, innovative signage solutions. We help businesses -- from top property developers and premium housebuilders to renowned blue-chip brands -- make a lasting visual impact.

We are looking for a proactive and detail-oriented Client Services Executive to join our growing team. This role blends client relationship management with hands-on project co-ordination - ideal for someone who enjoys variety, ownership and seeing a project through from start to finish.

Key Responsibilities:

Build strong relationships with new and existing clients, ensuring exceptional service at every touchpoint; Be the first point of contact for clients - handling enquiries, taking briefs (in person, over the phone, or by email) and building strong working relationships; Assist with site surveys - taking accurate measurements, notes and photos to support quoting and proofing; Collaborate with internal teams to build accurate quotations, ensuring client requests are feasible, safe and profitable; Help co-ordinate jobs from briefing to completion: liaising between clients, design, production, and installation teams; Visit installation sites to oversee final delivery and ensure high standards are met; Monitor each job's progress and profitability - flagging issues early and contributing to post-project reviews; Ensure accurate, timely handover of information for invoicing and job completion; Identify opportunities to upsell or recommend services that meet client needs.

What We're Looking For:

Strong communication and interpersonal skills; Previous experience in a customer service, account management, or client-facing role (desirable if within graphics, signage or design); Highly organised, with the ability to juggle multiple projects and priorities; A proactive mindset with a keen eye for detail and problem-solving; Comfortable working both in-office and on-site.
If you have the qualities to fulfil this role, don't hesitate to contact us today!

Job Type: Full-time

Pay: Up to 33,000.00 per year

Benefits:

Company pension Free parking On-site parking
Ability to commute/relocate:

Marcham OX13 5AS: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person

Application deadline: 09/09/2025