Job Description

As Client Services Manager, you will be responsible the delivery of high-quality services to a designated portfolio, working closely with the directors of the firm. Your role will involve managing a diverse range of clients, ensuring compliance with regulatory standards and RMT's commitment to precision and transparency. This is an exciting opportunity to leverage your accounting knowledge while nurturing client relationships, offering strategic financial guidance, and contributing to the growth of the firm.




You will act as the primary contact for your portfolio, ensuring that all client engagements are handled efficiently and to the highest standards.
Key Responsibilities


Managing and enhancing client relationships with professionalism, ensuring all client matters are managed promptly and efficiently Working with and co-ordinating the accounts team to ensure assignments are completed in a timely and accurately manner Addressing complex accounting and tax issues while ensuring regular communication and prompt resolution of queries Handling more intricate client work that requires specialised attention. Skills, Knowledge and Expertise


Qualified Accountant: ACA/ACCA or equivalent qualified accountant Client Management experience: Strong Client relationship management skills and the ability to build and maintain long- term relationships Leadership Skills: Ability to lead and motivate the team, acting as a role model within the firm whilst exemplifying professionalism, integrity and a client-centric approach in all interactions Diligent and proactive personality with a drive to provide the highest service levels to clients, identifying opportunities to provide additional services Support business development initiatives, including client proposals and participation in networking, marketing and promotional activities About RMT


At RMT, we firmly believe our people are our greatest asset. We strive to create a supportive and collaborative work environment where everyone can thrive and reach their full potential.

We are committed to retaining talented staff and are always on the lookout for new individuals to join our growing team, and whose career development we can invest in. With 70 years in the profession, we have a strong reputation for being client focussed and providing first class business advice.

If you join RMT, you will have the opportunity to work with, and learn from, our team of experts on challenging and rewarding projects. You will also help us to continue providing exceptional service to our clients.

Department

Accounting

Employment Type

Permanent

Location

Newcastle Upon Tyne

Workplace type

Onsite



Our Hiring Process

Stage

1

:

Review

Stage

2

:

Screening Call

Stage

3

:

1st Stage Face to Face

Stage

4

:

Final Face to Face

Stage

5

:

Offer